Site Reliability Engineer England, United Kingdom

Speechmaticsare seeking a Site Reliability Engineer (SRE) whose focuswill be improving the reliability of our products, systems and infrastructure. You will work across teams to improve availability, scalability, performance and efficiency of our real-time AI inference APIs.

You will get to work with high-scale GPU deployments spread across the world. Our customers expect low-latency responses, making this is a really interesting problem space to learn about.

• Working with a diverse group of engineers across Speechmatics to improve reliability of our products and systems, from design through to operation in production.
• Taking part in incident response, postmortems and ensuring the same incident doesn’t happen twice.
• Managing and improving Git Ops release workflows and CI/CD pipelines.
• Monitoring system performance and troubleshooting production environments.
• Implementing observability improvements using Open Telemetry tooling.
• Automating processes that reduces manual efforts and creates self-healing systems.
• Taking part in on‑call rota for production systems that has a generous daily pay rate and mentorship programme to build your confidence in doing it.

• Comfortable navigating and troubleshooting Linux systems directly from the command line.
• Hands‑on experience with major cloud platforms such as AWS, Azure, and GCP.
• Skilled in managing containerised applications using tools like Docker, Kubernetes, and Helm.
• Proficient in Infrastructure-as-Code practices — our production stack includes Terraform, Datadog, ArgoCD, and Git Lab.
• Strong focus on automation; you streamline workflows with Bash scripts and turn to Python when things get more complex.
• Curious about the entire technology landscape — from bare‑metal servers to cloud abstractions — and motivated to understand how each layer fits together.
• Naturally inquisitive and eager to dive deep into new technologies; you thrive on learning as you go.
• Prior experience with on‑call rotations and incident response is a plus.
• Familiarity with Open Telemetry and related observability tooling is advantageous.

We encourage you to apply even if you do not feel you match all of the requirements exactly. The list of requirements is intended to show the kinds of experience and qualities we’re looking for, but it is not exhaustive. If you are interested in the role, the team, and our mission, we would love to consider your application. We are always open to conversations and look forward to hearing from you.

Speechmatics is the leading expert in Speech Intelligence, and uses AI and Machine Learning to unlock business value in human speech worldwide. We work with an amazing mix of global companies, and our technology can integrate into our customers stack irrespective of their industry or use case – making it the go-to solution to harness useful information from speech.

Joining us means working with some of the smartest minds around the world, focused on cutting‑edge projects and deploying the latest techniques to disrupt the market. We believe in putting people first; we’ll do all we can to help you develop your skills and give you the tools you need to thrive. Our Focus Fridays give you an undisturbed day of focus, offset with Together Tuesdays when we have our team meetings, so you’ve always got the right balance.

We have structured a hybrid approach that includes 2‑3 designated office days each week. This arrangement ensures that while we embrace the advantages of remote work, we also maintain the vital connection and synergy that only in‑person interactions can foster.

This is only the beginning; we’re looking for amazing people like you to continue our journey…

No matter what stage of your career you’re at - from paid internships and first‑job opportunities through to management and senior positions - we’ll support you with the training and development needed to reach your career aspirations with us. There really is no shortage of opportunities here for you to get involved and collaborate with those around you to deliver your best work.

We offer incredibly flexible working, regular company lunches,…