Organic Social Media Specialist

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** Organic Social Media Specialist page is loaded## Organic Social Media Specialist remote type:
Hybrid locations:
USA-Frisco-6160 Warren Parkway:
USA-MSP-2900 Ames Crossing Roadtime type:
Full time posted on:
Posted Todayjob requisition :
JREQ
195071
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* Summary of the Role:

** Establish content strategy based on customer personas and journeys. This position is responsible for the strategic monitoring, analysis, and reporting of social media conversations to generate actionable insights that inform organic social media strategy, content development, brand reputation management, and competitive intelligence. The ideal candidate is a data-driven storyteller who is an expert in turning qualitative social chatter into quantitative business intelligence, with a particular emphasis on nuanced platforms like Reddit.
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* About the Role:

*** Develop and manage a comprehensive social listening program using tools like Talkwalker and Hoot Suite.
* Monitor and analyze conversations on key social platforms (with a strong focus on Reddit) to identify trends, sentiment, and emerging narratives related to Thomson Reuters, our competitors, and the industry.
* Translate raw data into actionable insights, preparing regular intelligence reports and ad-hoc analyses for marketing leadership, content teams, and other business units.
* Collaborate with the organic social media team to apply insights to Audience and Engagement Optimization (AEO), shaping content that resonates with target audiences and platform algorithms.
* Serve as the subject matter expert on social listening tools and methodologies, providing training and support to the broader team.
* Identify and escalate potential reputational risks or crisis situations discovered through social listening.
* Track and measure the impact of social listening initiatives on key business objectives.
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* About You:

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* Education:

Bachelor‚ degree in Marketing, Communications, Business, Data Analytics, or a related field is required.
* 3-5 years of experience in a social media or digital marketing role, with at least 2 years focused specifically on social listening, analytics, or insights.
* Demonstrated expertise in analyzing data from platforms like Reddit, X (formerly Twitter), and Linked In.
* Proven ability to synthesize complex information into clear, concise, and actionable reports for an executive audience.
* High profeciency and proved track record in utilizing AI and AI tools.

* Required:

Deep understanding of social listening methodologies, sentiment analysis, and trend identification.
* Preferred:
Hands-on experience with enterprise-level social listening platforms (e.g., Talkwalker, Brandwatch, Sprinklr).
* Preferred:
Proficiency with social media management platforms (e.g., Hoot Suite, Sprout Social).
* Excellent written and verbal communication skills.
* Strong analytical and critical thinking abilities.#LI-TV1
* ** Hybrid Work Model:
** We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
* ** Flexibility & Work-Life Balance:
** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
* ** Career Development and Growth:
** By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
* ** Industry Competitive Benefits:
** We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and…