Lead ServiceNow Developer; Remote

Position: Lead ServiceNow Developer (Remote)
Lead Service Now Developer (Remote) page is loaded## Lead Service Now Developer (Remote) locations:
Melville Corporate time type:
Full time posted on:
Posted Todayjob requisition :
JR11117

Melville,NY - USA
** Position Requirements
** The Service Now Lead Developer is a strategic, hands-on leader responsible for the technical architecture, development, and governance of the enterprise platform. This role owns advanced configuration and scripting, drives high-quality code standards through rigorous review and mentorship, and manages complex API-driven integrations. The Lead Developer ensures technical solutions are scalable, maintains platform health, and provides critical expertise within the Agile development lifecycle.
** RESPONSIBILITIES
* ** Provide technical and strategic leadership for the Service Now platform's development, maintenance, and growth, ensuring alignment with organizational goals.
* Partner with business stakeholders to translate requirements into robust, scalable technical designs and solutions within Service Now.
* Mentor and coach developers, leading code/design reviews to enforce high quality, efficiency, and maintainable development standards.
* Drive the technical aspects of the Agile process, including assisting with story refinement (stories, acceptance criteria), estimation, and task distribution.
* Own daily technical governance, proactively managing the platform’s health, security compliance, and performance optimization.
* Design, build, and maintain complex, resilient integrations using modern standards like REST, SOAP, JSON, and scripting languages.
* Actively participate in key cross-functional Agile ceremonies, such as daily stand-ups, planning meetings, technical demos, and design reviews, to ensure technical solutions are aligned and integrated with other development teams across the organization.
** REQUIRED QUALIFICATIONS
*** Deep technical expertise in Service Now configuration (Business Rules, Flow Designer) and advanced proficiency in JavaScript, Scoped Applications, and API consumption/design (REST/SOAP).
* Extensive experience operating within modern Agile/Scrum/Kanban methodologies, contributing to efficient team delivery and cadence.
* Exceptional communication, influencing, and leadership skills for team mentorship and interfacing with senior clients.
* Typically requires 6+ years of progressive experience in Service Now development, with a proven track record of leading feature development and technical leadership.
** PREFERRED QUALIFICATIONS
*** Service Now Certified System Administrator (CSA) and at least one Certified Implementation Specialist (CIS) are frequently required or strongly preferred (e.g., ITSM, HRSD, ITOM).
* Additional industry certifications that demonstrate specialized technical depth or business acumen (e.g., ITIL, PMP, AWS/Azure, JavaScript frameworks, CISM/CISSP)
** TOTAL REWARDS:
*** Salary: $126,168 - $173,482 per year
* Generous benefits package, including:
* Paid Time Off
* Health, life, vision, dental, disability, and AD&D insurance
* Flexible Spending Accounts/Health Savings Accounts
* 401(k)
* Leadership and professional development opportunities

The Service Now Lead Developer is a strategic, hands-on leader responsible for the technical architecture, development, and governance of the enterprise platform. This role owns advanced configuration and scripting, drives high-quality code standards through rigorous review and mentorship, and manages complex API-driven integrations. The Lead Developer ensures technical solutions are scalable, maintains platform health, and provides critical expertise within the Agile development lifecycle.
** EEO Statement
** North American Partners in Anesthesia is an equal opportunity employer.

North American Partners in Anesthesia (NAPA) has evolved through more than 30 years to become a leader in anesthesia and perioperative services. Single specialty and clinician led, we remain committed to our mission of delivering exceptional patient experiences, every day. At NAPA, we cultivate leaders, promote work-life balance, and celebrate diversity. We know your success promotes our success, and we give you the tools and programs to achieve your goals.

With flexibility, a collegial and collaborative environment, a wide range of market-leading benefits, and career opportunities from coast-to-coast, your future is waiting at NAPA.
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