Site Reliability Engineer

Site Reliability Engineer (SRE)

We’re revolutionizing the way businesses in the air, travel, and hospitality sectors manage their payments. With our Leading Payment Orchestration Platform, we’re turning payments into a strategic advantage, helping clients optimize the payment experience to boost profits, maximize approvals, lower costs, and take control of their payment operations—resulting in more money to the bottom line.

We believe payments should be a strategic asset, delivering financial, customer, and operational value. Our vision is to unify the payment ecosystem, opening up a world of opportunities for leading brands in the air, travel, and hospitality industries. We transform the payment supply chain from a cost center into a profit engine, turning every transaction into an opportunity for growth and competitive advantage.

As an SRE, you’ll be a key player in ensuring our payment platform runs reliably, securely, and at scale—processing thousands of payments per second. Working closely with Product, Development, and Architecture teams, you’ll blend hands‑on operational excellence with a software engineering mindset to drive automation, observability, and reliability across our global infrastructure.

• Ensure the production environment runs smoothly, with a holistic view of system health.
• Build software and systems to manage infrastructure and applications.
• Drive improvements in reliability, quality, and delivery speed of payment solutions.
• Measure and optimize system performance, always innovating to stay ahead of customer needs.
• Provide operational support and engineering expertise for large‑scale, distributed systems.

• Collaborate with Product, Development, and Architecture to define and share SLAs, and improve system reliability.
• Partner with Release Management to deploy and troubleshoot new versions of platforms and services.
• Participate in an on‑call (Grafana IRM) rotation to respond to incidents impacting availability.
• Prevent incidents through robust automation, monitoring, and proactive engineering.

• Cloud:
  Google Cloud Platform (GKE, Apigee, Cloud Storage, Load balancers, etc.)
• Kubernetes
• Infrastructure as Code:
  Terraform, Config Connector, Helm, Skaffold
• CI/CD:
  Git Hub Actions, GCP Cloud Build/Deploy
• Monitoring:
  Grafana
• Durable Execution:
  Temporal or similar
• Building monitoring that alerts on symptoms—not just outages.
• Documenting actions and learnings to turn knowledge into repeatable, automated solutions.
• Designing, building, and maintaining core infrastructure that supports massive scale and high availability.
• Debugging production issues across services and infrastructure layers.
• Planning and executing infrastructure growth to meet future demand.

• Opportunity to be an innovator, challenge the status quo, and redefine the payments category.
• Competitive salary in a fast‑growing startup environment.
• Rewards & Recognition system.
• Personal and professional growth in a dynamic industry.
• Work from anywhere in the world; fully distributed company.
• Joining a scaling organization with real opportunity for impact.
• Occasional travel to Europe (UK, Copenhagen, Bulgaria).

What makes this team a leader in the payment landscape isn’t just the technology—it’s the people and how they work together. This is a global community where diverse talents and perspectives unite to create innovative solutions. Joining means becoming part of something bigger: a collaborative culture that crosses borders and disciplines, bringing out the best in every team member to deliver breakthrough results for clients and partners.

Together, we are transforming the payments industry—challenging, supporting, and inspiring one another in the process.