Senior Director, Customer Analytics

Senior Director, Customer Analytics page is loaded## Senior Director, Customer Analytics locations:
USA - Remote - Ohiotime type:
Full time posted on:
Posted 5 Days Agojob requisition :
R1108199
*
* Job Description:

***
* Please note:

This role will require onsite work in Cleveland as needed
** As our new Sr. Director, Customer Analytics, you will report to the VP, Customer Analytics and serve as an expert, guiding clients and teams through data-driven insights that shape strategic planning and long-term growth. You will lead the growth and measurement capabilities of our analytics team across dentsu, collaborating with cross-agency SMEs to design client-centric solutions. You will coach and influence teams, develop relevant multi-year roadmaps, and translate complex data into compelling narratives for both technical and non-technical audiences.

You will guide strategic forecasting, uncover opportunities, and deliver executive-level presentations that inform decisions and accelerate results.
** You Will:
*** Provide insights through data analysis to inform strategic planning and initiative prioritization.
* Improve growth within the analytics consulting space to improve analytic, measurement and data within client network
* Coach direct and indirect reports to best identify solutions through data, analytics, and technology to support our strategic plans.
* Develop forecast for analytics advisory offering collaborating across multiple disciplines
* Collaborate with cross-agency SMEs to identify opportunities to curate and develop solutions that are well thought through and are client and customer-centric
* Create executive level presentations and analyses of analytic and data solutions to support client needs
* Lead the development of multi-phased measurement, analytic or data roadmaps for clients
* Translate data into clear narratives across channels (i.e., ppt, and email).
* Recommend insights for strategic and long-term planning including trade-off analysis
* Collaborate with agency SMEs to ensure solutions are client and customer-centric and well thought through
* Provide expertise through articles, blogs, events and other marketing to guide modern analytics and data solutions
* Identify opportunities for cross-solutioning within clients
* Assess market trends and incorporate insights to recommend potential product and market level opportunities
* Manage and nurture existing growth account opportunities across the dentsu network
* Develop depth and breadth of understanding of solutions and offerings across dentsu and Merkle
* Lead matrixed teams through influence, collaboration and coaching
** You Have:
*** 15+ years experience in analytics, business consulting, data strategy, and strategic planning, with a track record across both agency and corporate environments.
* 8+ years cross-team leadership over multiple strategic disciplines
* Experience guiding and planning work products from technical and strategic teams
* Experience translating ML/AI models and analytic projects to tactical and executional business action
* Experience applying data and insights for storytelling and solution application
* Experience translating ambiguous requests into tactical strategies, and simplifying complex analytic and data solutions into language that resonates with non-technical audiences.
* Experience managing both client and agency teams to facilitate collaborative, data-informed solutions.
* Experience identifying client challenges and applying analytics-led strategies, applying a broad spectrum of tools to guide relevant decisions.

The annual base salary range for this position is $136,000-$219,650. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.

Benefits available with this position include:
* Medical, vision, and dental insurance,
* Life insurance,
* Short-term and long-term disability insurance,
* 401k,
* Flexible paid time off,
* At least 15 paid holidays per year,
* Paid sick and safe leave, and
* Paid parental leave.

Dentsu also complies with applicable…