Client Delivery Consultant; HR​/Tech SaaS

Client Delivery Consultant (HR/Compensation Tech SaaS)

Are you an experienced Human Capital or Compensation Consultant?

Would combining your experience in Consulting with AI-powered Technology solutions excite you?

Join us as we help Customers transform the future of work!

About Role Mapper

In a world where organisations are facing significant skills challenges, increasing compliance requirements and continuous organisational transformation, current approaches to managing job, work & skills data are no longer fit for purpose.
Role Mapper is an AI-powered Job Architecture Workspace that helps HR and Reward Leaders to dynamically manage and connect job architecture structures, job profiles, levelling and skills, replacing static tools, disparate data and manual processes to enable fair, transparent, scalable pay decisions and talent strategies as your organisation evolves.

Role Mapper brings structure, intelligence and governance to Job Architecture data, enabling transparent, equitable pay decisions, skills-based talent strategies and high‑performing teams, at scale.

In 5 years, we have built a portfolio of global big brand customers across the UK and US, have recently received significant VC funding, and are now embarking on the next chapter of our growth journey.
If you love working in an inclusive, collaborative, team‑first culture and are passionate about helping customers solve some of the biggest workforce challenges, then Role Mapper is the place to be!

Job Purpose

The Client Delivery Consultant role is an important position within our expanding Customer team. This is a multi‑faceted role with a big focus on supporting delivery excellence in client engagements, helping to assess client needs and translate into fit‑for‑purpose outcomes. Day‑to‑day you’ll support job architecture transformations and input into AI job content generation by ensuring alignment to client frameworks, language and governance standards.

You’ll work closely with colleagues in Customer Success, Implementation, Technology and Machine Learning to ensure a smooth path to client delivery, platform adoption and measurable outcomes.

• Supporting end‑to‑end job architecture transformations from discovery through design, solution build and delivery.
• Analysing and interpreting client data to help create clear, fit‑for‑purpose job architecture designs.
• Owning the delivery component of small‑medium client engagements – supporting workshops, undertaking data analysis and executing on delivery.
• Supporting the AI content generation process by preparing briefs, providing inputs and requirements, and reviewing outputs for accuracy and alignment to client‑specific frameworks and requirements.
• Applying Role Mapper’s skills framework to job architectures and quality‑assuring AI‑generated job content for language, levelling and bias.
• Preparing high‑quality datasets for platform upload, ensuring accuracy and consistency.
• Collaborating with internal teams to manage timelines, risks, dependencies and project updates.

• A background as a proven team member in HR transformation, Compensation and/or Human Capital Consulting projects within a Consultancy environment.
• Working knowledge of job architecture structures and design (families, levelling, titling), with a grasp of how design choices impact downstream HR processes.
• Excellent problem‑solving skills, with the ability to break down complexity and translate quantitative and qualitative data into actionable insights.
• Excellent Excel skills and confidence (and enthusiasm for) using and learning new software tools, including AI tools.
• Demonstrated ability to work independently on project components while collaborating effectively with internal and client stakeholders.
• An excitement for how HR technology and machine learning can support HR processes.

You will also have:

• A proactive, self‑starter mindset: comfortable with pace and ambiguity, iterates quickly to keep timelines tight, and seeks directional guidance rather than hand holding.
• Clear, concise written and verbal communication skills to convey complex decisions and outcomes simply.
• Great stakeholder…