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Remote Technical Support Specialist; Tier 1

Remote / Online - Candidates ideally in
Round Rock, Williamson County, Texas, 78682, USA
Listing for: Facility Solutions Group
Remote/Work from Home position
Listed on 2025-11-27
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Technical Support Specialist (Tier 1/2)
A leading facility solutions provider in Round Rock is seeking a Technical Support Representative - Level 1 to provide tier 1 support in a fast-paced environment. The ideal candidate should possess world-class customer service skills, problem-solving capabilities, and experience in help desk or technical support. This role will involve analyzing, troubleshooting, and resolving technical issues for clients, while maintaining excellent documentation and communication.
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