Site Reliability Engineer

At Bitscopic, we bring high definition to patient data, delivering actionable insights for Clinicians and empowering them with the knowledge to make better decisions. Our mission is to help providers achieve better care outcomes through these insights.

We are seeking a skilled Site Reliability Engineer to join our team. This position is ideal for an individual with a strong background in software engineering and operations who has experience working with federal agencies such as the Department of Veterans Affairs. The candidate will be responsible for ensuring the reliability and scalability of our services through effective monitoring, deployment, and maintenance of our infrastructure.

Please note – We can only accept applications from U.S. citizens or Green Card holders.

• Develop, maintain, and optimize automated tools for continuous integration, continuous deployment, and release management.
• Design and implement monitoring solutions to ensure the health and performance of applications and infrastructure.
• Proactively identify and resolve issues related to the scalability, reliability, and performance of the system.
• Collaborate with development teams to enhance the infrastructure needed to support features, increase scalability, and maintain uptime.
• Conduct incident response, including participating in on-call rotations, to diagnose and resolve production issues.
• Work closely with federal stakeholders, ensuring compliance with federal security standards and protocols.
• Document systems configurations and create standard operating procedures for deployments and system upgrades.
• Continuously evaluate and incorporate new technologies to improve the deployment and operation infrastructure.

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 3 years of experience as a Site Reliability Engineer or similar role, particularly in environments subject to federal compliance requirements.
• Experience working directly with federal agencies, preferably the Department of Veterans Affairs, including navigating their compliance, security, and operational protocols.
• Strong understanding of monitoring tools and software (e.g., Prometheus, Grafana, ELK stack).
• Proficient with containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Experienced with cloud services (e.g., AWS, Azure) and managing cloud infrastructure.
• Proficient in scripting languages (e.g., Python, Bash) for automation.
• Excellent problem-solving skills and ability to work under pressure.

Bonus if you have:

Experience with infrastructure as code (e.g., Terraform, Ansible).

Certification in cloud technologies and security standards.

Why Bitscopic?

• Mission-Driven– We are self-funded, owned by the team, and entirely focused on making a meaningful impact in healthcare while maintaining collaborative, transparent communication and ego-free team culture.
• Team Culture– We all value work-life balance, personal and professional growth, competitive compensation, continuous learning, and fun. We build essential products to impact and save lives positively. On our team, everyone’s voice is a vital contribution to the mission. Most of our team members have been with us for 6+ years.
• Freedom to Focus– Leverage flexibility, autonomy, and schedule to do your best work. Control your approach to achieve results, along with the responsibility of delivering for the team and our customers.
• Location Independent– Work from anywhere. We’ve been a distributed team since our start in 2012.

Benefits

• Family-friendly work culture
• Competitive compensation, including stock option awards
• Top-quality medical insurance, including medical, dental, vision, and HSA contributions.
• Evaluated on the quality of your work, not on how much time you spend working
• 401(k)
• Life Insurance, LTD
• PTO / vacation