Application Support Engineer

Location: California
Application Support Engineer page is loaded## Application Support Engineer locations: US CA Remote: US Remote: US WA Remote time type:
Full time posted on:
Posted 4 Days Agojob requisition 's fun to work in a company where people truly BELIEVE in what they're doing!
* We're committed to bringing passion and customer focus to the business.
* The Application Support Engineer (ASE) is responsible for the installation, configuration, troubleshooting, and maintenance of proprietary line-of-business applications and their hosting environments in both UAT and Production. The ASE will ensure application reliability and server health, while actively contributing to documentation, automation, and cross-functional collaboration. The ASE will provide guidance and support other team members while contributing to the department’s continuous improvement initiatives.
** Essential Functions
*** Architect tools to monitor systems to ensure pre-production and production servers are maintained for 100% uptime.
* Anticipate, correct, and document issue resolution.
* Work with vendors as well as technical and non-technical users to understand, troubleshoot and correct or document issues with company applications.
* Resolve issues and make recommendations and help implement process improvements.
* Maintain comprehensive documentation of configurations, workflows, procedures and other related items.
* Provides user documentation as needed to resolve issues, including process-flow descriptions and/or Visio diagrams.
* Mentor and assist other team members.
* Perform other related duties as assigned.
** Essential Knowledge, Skills, & Abilities
*** Able to effectively communicate both verbally and in writing to accurately convey messages with both technical and non-technical users.
* Expert knowledge of Active Directory domains, schemas, and configurations.
* Expert understanding and knowledge of processors, storage devices, SAN arrays and I/O devices compatible with vSphere.
* Expert knowledge of MS Windows OS as well as Linux OS.
* Intermediate knowledge of Azure and Azure Dev Ops.
* Possesses expert understanding and knowledge of processors, storage.
* Strong understanding of operating system secured certificate maintenance and the associated impacts on various application interfaces.
* Strong knowledge of application security principles and best practices.
* Intermediate proficiency with Microsoft SQL and XML.
* Proficiency in scripting and automation using tools like Power Shell, Python, and AI technologies.
* Proficient with full MS Office Suit, MS SharePoint, MS server system administrator.
* Commitment and ability to cultivate a diverse and inclusive work environment.
** Education
* ** Bachelor’s Degree in Computer Science, Information Systems, or related field preferred.
* MCSA, MCSE and/or VCP6 certifications preferred.
** Experience
* ** 5+ years of recent (