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FinTech Technical Support

Remote-First Support Team Lead, SaaS​/Fintech

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Scratchpay
Full Time, Remote/Work from Home position
Listed on 2025-11-28
Job specializations:
  • IT/Tech
    FinTech, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 95000 USD Yearly USD 85000.00 95000.00 YEAR
Job Description & How to Apply Below
A fintech startup in Los Angeles seeks a Support Team Lead to guide the Practice Support Team. Responsibilities include resolving technical issues, managing escalations, and ensuring an exceptional customer experience. The ideal candidate has 4+ years in technical support, strong communication skills, and experience in fintech. Offering competitive salary, unlimited PTO, and a flexible remote-first working environment.
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