Salesforce Solutions Architect- Remote

Job Overview

The IT Salesforce Solutions Architect serves as a critical bridge between our business stakeholders and the technical implementation team, focusing on translating business requirements into effective Salesforce solutions while maintaining architectural integrity. This role collaborates with the technical team to ensure comprehensive solution design that addresses both business needs and technical standards. This position applies advanced knowledge and understanding of architecture, systems design, and integration to develop solutions.

Key responsibilities include direct business stakeholder engagement, requirements gathering, solution design that aligns with the existing Salesforce architecture, and working collaboratively with the technical implementation team to ensure solutions are both business‑appropriate and technically sound.

• Serve as the primary technical liaison to business stakeholders, gathering requirements and translating them into viable Salesforce solutions.
• Design solutions that balance business requirements with technical feasibility and architectural integrity.
• Develop comprehensive understanding of the organization's existing Salesforce architecture, customizations, and integrations.
• Collaborate with stakeholders, business analysts, and project managers to understand project requirements and objectives, and educate them on Salesforce capabilities and limitations.
• Collaborate with technical lead to design and develop high‑level and detailed technical solutions, ensuring they meet functional and non‑functional requirements.
• Design and implement solutions that seamlessly integrate with existing systems.
• Ensure compatibility, consistency, and interoperability between different software components and platforms that integrate with your Salesforce solutions.
• Work closely and lead development teams, providing technical guidance and oversight throughout the project lifecycle to ensure design patterns are respected across different teams and/or organizations.
• Evaluate and recommend appropriate Salesforce features, products, and third‑party solutions to address business needs.
• Ensure solutions are scalable, maintainable, and follow Salesforce best practices.
• Provide consultation to technology and business teams.
• Perform other duties as assigned.

• Education and
  
  Certifications:
  • Bachelor’s or Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance, or a similar field of study.
  • Certifications in relevant Salesforce clouds and architecture are required.
• Experience:
  • 6‑10 years’ experience in Salesforce or relevant experience.
  • Proven experience as a Salesforce Architect or similar role, with a minimum of 5+ years’ experience in a leading role in the delivery of Salesforce projects.
  • Previous experience in consumer goods or retail‑based work.
  • Consulting experience is a plus, but a consulting mindset is a must.
  • Hands‑on experience with Salesforce products including Sales Cloud, Service Cloud, Data Cloud, Data Loader, Revenue Cloud, CRMA, Marketing Cloud, and CG Cloud.
  • Experience working directly with business stakeholders to gather requirements and design solutions.
• Knowledge, Skills and Abilities:
  • Strong understanding of Salesforce development frameworks, e.g., Lightning Web Components, Apex, JavaScript, and Visualforce.
  • Expertise in declarative automation, e.g., Flows, Process Builder, Validation Rules, and Approval Processes.
  • Ability to understand and work within complex Salesforce architectures.
  • Experience with Salesforce governance models and change management processes.
  • Excellent analytical and problem‑solving skills, with the ability to think strategically and anticipate future technical needs.
  • Outstanding ability to coach, motivate, and direct work tasks to a multi‑disciplinary team of Salesforce professionals.
  • Strong communication skills with the ability to effectively engage with both business stakeholders and technical teams.
  • Demonstrated commitment to continued personal and professional development.
  • Active in their local Salesforce community.
  • Good judgment is required for this position as there may be times when direct…