Senior Manager, Solutions Architecture - MarTech

Senior Manager, Solutions Architecture - Mar Tech

Company: TELUS Digital

Location & Flexibility: Work From Near (Hybrid) in the following offices:
Boston, MA;
Columbus, OH;
Charlottesville, VA; or Durham, NC, OR Work From Anywhere (Remote) with travel to clients and TELUS Digital Solutions offices expected.

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture. We offer end‑to‑end expertise across eight core service areas:
Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps, websites, voice UI, chatbots, AI, and customer service to in‑store solutions, TELUS Digital enables seamless, trusted, digitally powered experiences that meet customers wherever they are — backed by the secure infrastructure and scale of our parent company.

As a Senior Manager, Solutions Architecture - Mar Tech, you link pre‑sales strategy with project delivery. This role is a cornerstone of our Adobe solutions practice, where you use your deep, authoritative knowledge of the Adobe ecosystem to shape, architect, and launch impactful marketing technology solutions that align with client and executive partner goals. You’ll also consult on headless CMS solutions and e‑commerce platforms, providing expert architectural guidance to clients.

Whether leading architectural discovery for new initiatives or guiding in‑flight projects, you ensure solutions are technically sound and aligned with business objectives, engage prospective clients, lead architecture efforts for new engagements, and collaborate closely with delivery teams. You provide critical estimates for team composition, build scope, and resource planning to ensure realistic project scoping and staffing.

• Pre‑sale:
  Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about the firm’s engineering and marketing capabilities.
• Delivery:
  Play a leading role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects.
• Subject Matter Expertise:
  Own a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership. Act as the leading authority on the Adobe ecosystem while continuously researching and evaluating trends in broader marketing technology.
• Roving Catalyst:
  Enhance existing project teams with architectural account‑level guidance or specific subject‑matter expertise.

• 10+ years of experience in technical pre‑sales, solution architecture, or consulting services.
• Adobe Ecosystem:
  Expertise in Adobe Experience Manager (AEM) – architecture, component development, template design, workflows, and integrations. Plus at least one other Adobe platform (e.g., RT‑CDP, Target, AJO, CJA, Commerce), with familiarity across the entire stack.
• Headless CMS & Commerce:
  Strong understanding of headless CMS architecture and platforms like Contentful and Contentstack.
• General Web Architecture:
  Deep expertise in web architecture principles, including RESTful and Graph
  
  QL APIs, webhooks, microservices architecture, modern frontend frameworks (React, Next.js, Vue.js), performance optimization, security best practices, and SEO considerations.
• Experience delivering software in an agency/client‑service environment.
• Experience with commercial conversations involving budgets and fees.
• Experience quickly iterating and refining a product vision with a client by offering multiple approach options.
• Skilled in software estimation, work planning, and building project plans within time/cost constraints.

• Passion for applying modern processes that transform client organizations (e.g., continuous delivery,…