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Technical Support IT Support

Lab Automation Support Engineer I​/II — Hybrid & Remote

Remote / Online - Candidates ideally in
Beverly, Essex County, Massachusetts, 01915, USA
Listing for: HighRes Biosolutions
Full Time, Remote/Work from Home position
Listed on 2025-12-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A leading provider of lab automation solutions in Beverly, MA is seeking an entry-level Automation Support Engineer (I or II). This hybrid role involves providing customer support for robotics systems, troubleshooting software and hardware issues, and collaborating with teams to improve client interactions. Candidates should have a Bachelor's degree in a technical field and relevant experience in customer service. The position requires strong communication skills and a problem-solving mindset, along with travel for customer interactions.
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