Senior Manager, Solutions Architecture - Adobe

Senior Manager, Solutions Architecture - Adobe

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Who We Are TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas:
Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility This role will be in a Work From Near (Hybrid) capacity based in one of the following offices:
Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.

The Opportunity As a Senior Manager, Solutions Architecture - Adobe, you will be a pivotal link between pre-sales strategy and project delivery. You will contribute to our Adobe solutions practice, applying deep, authoritative knowledge of the Adobe ecosystem to shape, architect, and launch marketing technology solutions that align with client and executive partner goals. A broader knowledge of headless CMS solutions and e-commerce platforms is required to consult with clients on business challenges and provide expert architectural guidance.

Responsibilities: lead architectural discovery for new initiatives, guide in-flight projects to ensure solutions are technically sound and aligned with business objectives, engage with prospective clients to explore capabilities, lead architecture efforts for new engagements, collaborate with delivery teams, provide critical estimates for team composition, build scope, and resource planning to ensure realistic project staffing.

• Presale:
  Lead scoping, technical design, and work planning during the presale process while communicating with prospective clients about engineering and marketing capabilities.
• Delivery:
  Lead technical architecture and discovery projects, applying consulting methods to refine product and technical architecture.
• Subject Matter Expertise:
  Own a technology vertical, including solution design, platform selection, implementation support, and thought leadership. Act as the leading authority on the Adobe ecosystem while researching trends in broader marketing technology.
• Roving Catalyst:
  Enhance existing project teams with architectural guidance or subject matter expertise.

Qualifications

• 10+ years of experience in technical pre-sales, solution architecture, or consulting services
• Adobe Ecosystem:
  Expertise in Adobe Experience Manager (AEM) including architecture, component development, template design, workflows, and integrations; plus at least one other Adobe platform (e.g., RT-CDP, Target, AJO, CJA, Commerce) with familiarity across the entire stack
• Headless CMS & Commerce:
  Strong understanding of headless CMS architecture and platforms like Contentful and Contentstack
• General Web Architecture:
  Deep expertise in web architecture principles including RESTful and Graph
  
  QL APIs, webhooks, microservices, modern frontend frameworks (e.g., React, Next.js, Vue.js), architectural patterns (e.g., event-driven, serverless), performance optimization, security best practices, and SEO for web applications
• Experience delivering software in an agency/client-service environment
• Experience with commercial conversations involving budgets and fees
• Ability to iterate quickly with clients, offering multiple approach options
• Skilled in software estimation, work planning, and building project plans within time/cost constraints

Leadership & Vision

• Passion for applying modern processes that transform client…