Lead ServiceNow Developer; Remote

Join to apply for the Lead Service Now Developer (Remote) role at North American Partners in Anesthesia.

Location:

Remote (Melville, NY, USA)

• Provide technical and strategic leadership for the Service Now platform's development, maintenance, and growth, ensuring alignment with organizational goals.
• Partner with business stakeholders to translate requirements into robust, scalable technical designs and solutions within Service Now.
• Mentor and coach developers, leading code/design reviews to enforce high quality, efficiency, and maintainable development standards.
• Drive the technical aspects of the Agile process, including assisting with story refinement (stories, acceptance criteria), estimation, and task distribution.
• Own daily technical governance, proactively managing the platform’s health, security compliance, and performance optimization.
• Design, build, and maintain complex, resilient integrations using modern standards like REST, SOAP, JSON, and scripting languages.
• Actively participate in key cross-functional Agile ceremonies, such as daily stand-ups, planning meetings, technical demos, and design reviews, to ensure technical solutions are aligned and integrated with other development teams across the organization.

• Deep technical expertise in Service Now configuration (Business Rules, Flow Designer) and advanced proficiency in JavaScript, Scoped Applications, and API consumption/design (REST/SOAP).
• Extensive experience operating within modern Agile/Scrum/Kanban methodologies, contributing to efficient team delivery and cadence.
• Exceptional communication, influencing, and leadership skills for team mentorship and interfacing with senior clients.
• Typically requires 6+ years of progressive experience in Service Now development, with a proven track record of leading feature development and technical leadership.

• Service Now Certified System Administrator (CSA) and at least one Certified Implementation Specialist (CIS) are frequently required or strongly preferred (e.g., ITSM, HRSD, ITOM).
• Additional industry certifications that demonstrate specialized technical depth or business acumen (e.g., ITIL, PMP, AWS/Azure, JavaScript frameworks, CISM/CISSP).

• Salary: $126,168 - $173,482 per year
• Generous benefits package, including:
  • Paid Time Off
  • Health, life, vision, dental, disability, and AD&D insurance
  • Flexible Spending Accounts/Health Savings Accounts
  • 401(k)
  • Leadership and professional development opportunities

North American Partners in Anesthesia is an equal opportunity employer.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Engineering and Information Technology

Industries:
Hospitals and Health Care

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