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IT Operations Contractor

Remote / Online - Candidates ideally in
Upper Arlington, Franklin County, Ohio, USA
Listing for: Riverside Recruiting
Full Time, Contract, Remote/Work from Home position
Listed on 2025-12-02
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity
Job Description & How to Apply Below
Position: IT Operations Contractor, 11:30am - 8pm

IT Operations Contractor, 11:30am - 8pm

Upper Arlington, Ohio - hybrid remote

Open-ended long-term contract

$22
/hour to $25
/hour W2

Overview
  • Two weeks PTO
  • Payroll is every Friday for the previous week
  • Approximately 3 days on-site, 2 days remote work-from-home
  • Anthem medical, dental, vision, life, 401k match, college tuition benefit program
Position
  • Monitor IT infrastructure systems for alerts, anomalies, and incidents
  • Ensure timely detection and team notification of incidents
  • Prioritize alerts based on severity and impact
  • Initiate and manage escalation procedures
  • Coordinate with teams to resolve issues
  • Communicate status updates to stakeholders
  • Document alerts, incidents, and escalation actions
  • Improve operational workflows
  • Proactively identify potential issues
  • Minimize downtime for business continuity
  • Implement best practices for incident management
  • Participate in on-call rotations and incident response
  • Participate in post-incident reviews to report findings
  • Analyze incident trends and recommend improvements
  • Continuously improve alerting and escalation processes
  • Ensure compliance with IT policies and standards
Required
  • IT operations
  • Problem-solving
  • Incident management
  • Organized, accountable
  • Escalation management
  • Criminal background check
  • Ability to document clearly and concisely
  • Knowledge of monitoring and alerting tools
  • Willingness to work flexible hours as needed
  • Ability to communicate complex technical information clearly
  • Commitment to continuous improvement in IT service delivery
Next Step

Email your resume to Sean.

Sean Zetts

Riverside Recruiting
Sr. Recruiter & President

Sean.

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