Product Management Advisors- Hybrid

Product Management Advisors
- Hybrid page is loaded## Product Management Advisors
- Hybrid remote type:
Hybrid locations:
Wilmington, DEtime type:
Full time posted on:
Posted 16 Days Agojob requisition :
The job profile for this position is Product Management Advisor, which is a Band 4 Senior Contributor Career Track Role with Cigna-Evernorth Services Inc.

Responsibilities
- • Support Business needs by working with development teams on application enhancement and new content development projects by providing recommendations, business requirements, and assist with User Acceptance testing;
• Collaborate closely with customers, Engineering (IT), and other Data & Analytics (GD&AJ) partners to meet project objectives;
• Act as a liaison between our Business partners and Engineering partners;
• Engage in operational readiness activities to ensure that projects are stable and successful when they “go live”;
• Work across teams including Data Science, Clinical and Medical Economics, and Engineering (IT) to assist in delivering new reporting capabilities and efficiencies to customers;
• Build relationships through direct engagement within the organization;
• Provide support on existing reporting available to our stakeholders within the organization;
• Identify and take ownership of issues to engage appropriate partners to help drive issues to resolution;
• Enforce Service Level Agreements (SLA’s) through effective partnering with dependent data and technology teams to ensure accessibility and quality of our strategic products;
• Perform root cause analysis of application issues, including identifying, validating, and documenting issues;
• Work to prioritize issues with our stakeholders, including assisting in testing solutions and implementing such solutions into production;
• Collaborate with Engineering (IT) to have automated data alerts and front-end test cases developed to increase efficiencies and reduce overhead;
• Translate customer objectives into requirements, understand and proactively anticipate user needs;
• Support 'big data' by analyzing large data sets to identify root cause of reporting issues, rationalize report outcomes, and/or pinpoint opportunities for improved reporting outcomes.
• Hybrid Work Schedule.

Qualifications
- • Bachelor of Science degree or foreign equivalent;
• 5 years of experience in a related occupation;
• Experience providing recommendations to modify existing programs using programming language when analysis of the code proves an issue exists;
• Experience performing quantitative and qualitative statistical analysis, identifying patterns, and generating insights to report to business partners, leadership, and Engineering;
• Experience performing health data validation;
• Experience with project management including supporting medium to large projects and manage multiple projects simultaneously;
• Experience using: SQL, MySQL, SAS, Cognos, Dynatrace, Python, HTML, Oracle, and Snowflake;
• Data and analytics and Data Mining experience;
• Experience with Confluence and Knowledge Exchange, creating, updating/maintaining pages/documentation to ensure stakeholders have the resources needed to understand current issues, steps taken towards resolution, and FAQ’s;
• Experience with Healthcare environment (Operations, Processes, Data);
• Experience problem solving, collaborating, and enabling realization of business value in an iterative fashion;
• Experience with Agile methodologies;
• Experience pivoting/changing course based on shifting business needs;
• Experience taking existing issues with current reporting, providing recommendations and requirements to Engineering to solve for future-state; and
• Experience tracking goals and deadlines in the context of the big picture.  If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10

Mbps download/5

Mbps upload.
** About The Cigna Group
** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our…