Information Technology Specialist; E911 Project Manager

Benefits of Broward County Employment

High Deductible Health Plan – bi‑weekly premiums:
Single $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2,600 annually

Consumer Driven Health Plan – bi‑weekly premiums:
Single $82.58 / Family $286.79

Florida Retirement System (FRS) – Pension or Investment Plan
457 deferred compensation employee match

Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (up to $2,000 annually)
Paid Parental Leave

The E911 Section of the Communications and Technology Division is responsible for the implementation of lifecycle, strategic, and operational projects to enhance the overall call‑handling process for over 1.3 million 911 and Text‑to‑911 calls annually. The section is committed to providing technology solutions to enhance the call processing environment and ongoing support for high‑availability mission‑critical systems at the six Public Safety Answering Points (PSAP).

Key projects in the portfolio include a Voice Recording System Refresh, Next‑Generation 911 (NG911), implementation of a new PSAP, Data Warehouse, Asset Inventory, voice network upgrades, and research of emerging technology.

This project‑funded position will provide project‑management leadership over key E911 projects and assist with project activities associated with other 911 projects. The ITS – Project Manager leads the organization, planning, and execution of project‑management responsibilities primarily for software integration, consulting services, and vendor integration projects. Projects must be delivered on time, within budget, and meet high quality standards to satisfy customer expectations.

This position is funded annually through available capital funds. It covers all aspects of project management, including procurement of hardware/software/services, project lifecycle, vendor management, contract amendments, budget and resource management, and consulting.

*** This position does not offer a remote working option ***

• Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or a closely related field. (One year of relevant experience may be substituted for each year of required education.)
• Requires four (4) years of experience in systems analysis, systems design, and/or applications programming relevant to the area of assignment, including related project‑management or closely related experience.
• Travel between the PSAPs within Broward County is required.

• Possession and maintenance of a valid Florida E‑Class Driver's License.
• Possession of, or eligibility to obtain, basic CJIS Security Awareness Level 4 certification.
• Possession of a Project Management Professional Certification is a plus.

• Master's degree or higher in Computer Science, MIS, CIS, Business, or closely related field.
• Experience managing cross‑functional large projects.
• IT project‑management experience working closely with technical and end‑user staff on software development or integration projects.
• PMP, CAPM, and PgMP certifications.
• Extensive experience with vendor management.
• Experience executing the procurement process for acquisition of hardware, software, and services.
• Knowledge and experience with Voice, Data Networks, or Automatic Call Distribution Systems (ACD).

Provides high‑level technical expertise and project‑management direction for multiple large‑scale information technology initiatives, including research, analysis, design, development, and implementation of projects.

Reviews county‑wide IT strategic direction, recommends approaches for incorporating emerging technologies, and implements approved approaches.

Reviews programming techniques and recommends IT solutions, enhancement plans, and related cost‑benefit comparisons.

Supervises professional and technical personnel in assigned work teams or sections.

Plans, organizes, and implements approved emerging technologies.

Administers county‑wide technological specialty functions.

Perform…