Senior Software Engineer - Salesforce; remote

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

This Job requires availability during Central Time Zone; with MANDATORY DAILY availability 9:00am Central - 11:00am Central.

Join the ranks of visionary technology leaders at First American's Direct Division‑where history meets innovation, and tradition fuels transformation. As a Senior Software Engineer (Salesforce), you'll be more than a technological leader; you'll be a steward of a legacy that stretches back to 1889. You'll help design the future state architecture of our CRM platform, serving as the backbone of our quest for unity‑fostering communication, enabling transparency, driving alignment, and ensuring accountability across the board.

We're not just seeking a technical expert; we're in search of a change agent. Your blueprint will craft an end‑to‑end sales and marketing process that nurtures desired behaviors and delivers tangible results. Your insights will build trust in our CRM platform, enabling our sales and marketing teams to meet ever‑evolving demands. Your strategies will be the foundation of a new operating model‑bridging people, process, and technology to create a seamlessly integrated sales and marketing organization.

Through your lens, data will not just be data; it will be the narrative that empowers every role within our sales and marketing organization.

Remote Work Welcome

• Configure and customize Salesforce Financial Services Cloud to meet the involved needs of Direct Division.
• Design and implement scalable technical solutions with the configuration before code mindset.
• Design, document and implement integrations with other systems and tools ensuring data consistency, data integrity, and adaptability.
• Create Lightning Web Components and applications to drive productivity, engagement, and best‑in‑class user experience.
• Develop and maintain custom Apex classes, triggers, and controllers as necessary to extend the utilization of our CRM platform.
• Support system performance monitoring, proactively addressing issues and iterating on solutions based on user feedback.
• Collaborate closely with cross‑functional teams such as data operations, analytics, security, and Dev Ops to ensure alignment with enterprise standards.
• Support and help manage technical debt ensuring high reusability of common features.
• Mentor team members on technical standards, best practices, and overall technical excellence.

• A minimum of 5+ years of direct experience developing on the Salesforce platform.
• Well versed in Salesforce best practices and methodologies, and solid understanding of the product vision.
• Advanced proficiency with Salesforce core and industry‑centric toolkits including but not limited to flows, validation rules, custom metadata, connected apps, user permissions/entitlements, flex cards, omni scripts, and integration procedures.
• Expert skills in developing Lightning Web Components, Platform Events, Visualforce, Apex, and APIs.
• Knowledge of data integration tools with experience integrating Salesforce across enterprise systems.
• Critical thinking skills with the ability to spot gaps, challenge assumptions, push back and offer best‑practice alternatives to ideas.
• Preference will be given to candidates with proven experience with one or more of these Salesforce solutions:
  • Financial Services Cloud
  • Marketing Cloud
  • Data Cloud
  • Omni Studio
  • Agent Force
  • CRM Analytics (KPNA Tableau CRM, Einstein…