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Senior IT Support & Escalation Specialist; Remote
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-12
New York, New York County, New York, 10261, USA
Listing for:
Nashville Public Radio
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Location: New York
A city agency in New York is seeking a Senior Support Specialist to join its IT Services Division. This role involves troubleshooting complex technical issues, mentoring junior staff, and ensuring customer satisfaction through prompt resolution of support cases. Candidates should have a relevant technical background and experience in a large-scale network environment. The position may allow for hybrid work, with remote options available for up to two days per week.
Salary ranges from $85,250 to $123,000.
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Position Requirements
10+ Years
work experience
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