IT Desktop Coordinator

IT Desktop Coordinator – All Lines Technology

Location:

Washington Court House, OH

Job Overview:
Maintain Help Desk Activities, ensure functionality of all Desktop/Laptop related activities, and provide support in relation to the specific responsibilities listed below.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Support all desktop applications including Word, Excel, Outlook, PowerPoint, Microsoft Teams, etc.
• Configure/Install all new computers (desktop and laptop)
• Support associates through Helpdesk activities.
• Support video conference activities.
• User creation and maintenance
• Basic network connectivity
• Support all Desktop/Laptop hardware issues.
• Maintain accurate records of all hardware and software license agreements.
• Conduct new hire orientation training for all new/promoted associates that will be accessing the computer network for the first time and continuing education for all associates.
• Support emerging specialty systems (Novar eclectic monitoring, MTS test works, CNC, wastewater treatment monitoring, etc.)
• Able to perform limited after‑hours and remote work. On call one week per month.

• Education: Associate degree (two‑year college or technical school) preferred
• Experience: At least five years related experience
• Computer
  
  Skills:
  
  2 years in Office 365 (administration a plus), Windows Migration (10 to 11 a plus), Active Directory and group policies, VMWare and server experience a plus, experienced with imaging solutions (prefer Microsoft Intune or MDT)
• Certificates & Licenses: CompTIA A+ or similar certifications preferred

Seniority level:
Associate

Employment type:

Full‑time

Job function:
Information Technology

Industries:
Information Services

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