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Remote Omni-Channel Solutions Leader

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2025-12-06
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
A healthcare services provider is seeking a Director of Omni-Channel Solutions to lead the execution of strategic initiatives for delivering seamless customer experiences. This role requires a deep understanding of contact center technologies, cloud solutions, and AI platforms, along with substantial BPO management experience. The ideal candidate will possess over 10 years of relevant experience, strong leadership capabilities, and the ability to drive innovation in customer engagement across digital and contact channels.
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