Lead, Data Analytics - Strategic Programs

Job Title:

Lead, Data Analytics - Strategic Programs

$81,120 - $133,380

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

As part of the AW2030 program, the Data Analytics Lead is responsible for managing reporting business requirements, determining how current data products fit into the future AW2030 vision, and eventually overseeing the development of dashboards, reports, and visualizations that deliver actionable insights across core domains (e.g., customer, asset, finance, HR, and supply chain). This role ensures reporting is accurate, consistent, and aligned with enterprise standards to support operational excellence and regulatory compliance.

Initially focused on consolidating a current state report inventory, rationalizing redundant reporting, refining the data analytics approach, developing an analytics intake and prioritization framework, and defining the vision for future analytics platforms, this position is designed to adapt as the organization’s operating model matures through the AW2030 Program.

• This role for the AW2030 Program will be full time, and you will be committed to this program for a minimum of one year. We are invested in your development and supporting your career with American Water.
• The career band/level designated for this role has been intentionally designed with flexibility. Candidates whose combination of experience and/or qualifications that are not a match to the designated level may be considered, provided they meet the qualifications and expectations of the role. In unique or exceptional cases, deviations beyond this two-level range may be evaluated individually.

• Consolidate an enterprise-wide inventory of current state reports, documenting usage, value, and dependencies.
• Assess and rationalize reports to reduce duplication, inefficiency, and reporting risk.
• Develop and maintain an analytics intake and prioritization framework to align reporting and analytics requests with enterprise goals.
• Gather and document business requirements for new reporting and analytics needs.
• Assess analytics platforms and align on solutions to be delivered as part of the broader AW2030 roadmap.
• Develop, maintain, and enhance dashboards, reports, and visualizations to provide actionable insights.
• Collaborate with regulatory, compliance, and security teams to ensure adherence to policies.
• Collaborate with Data Stewards, Data Governance, and IT to ensure use of standardized data definitions and trusted sources.
• Contribute to the development of enterprise KPIs, reporting standards, and metadata documentation.
• Provide ad-hoc analyses and support the rollout of self-service analytics capabilities.
• Promote adoption of new reporting and analytics tools across business functions.
• Enhance analytics design and delivery approach with business objectives.

• Strong analytical, problem-solving, and critical thinking skills.
• Proficiency in data storytelling and designing impactful visualizations.
• Ability to translate complex technical concepts into business language.
• Strong organizational and time-management skills, particularly for managing competing priorities.
• Highest personal and professional integrity and strong work ethic.
• Demonstrated ability to manage adversity and challenging situations.
• Ability to contribute to a culture of continuous improvement and adoption of analytics practices.
• Effectiveness in building trust, respect, and cooperation among business and technical teams.

Knowledge: To perform this job successfully, an individual must be able to execute each duty with accuracy and consistency. The requirements below represent the knowledge, skill, and/or ability needed:

Skills - Role Specific:

• Strong proficiency with reporting and visualization tools (e.g., Quick Sight, Power BI, Tableau, SAC).
• Experience in querying and validating data using SQL or comparable tools.
• Knowledge of data modeling concepts and relational databases.
• Working knowledge of enterprise systems used in utilities (e.g., SAP, GIS) and their related reporting structures.
• Ability to evaluate existing reports for redundancy, value, and alignment with standards.
• Experience designing frameworks for intake,…