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HelpDesk/Support Technical Support

Global IT Support Specialist - Remote & On-Site

Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Akamai Technologies GmbH
Remote/Work from Home position
Listed on 2025-12-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 108000 USD Yearly USD 52000.00 108000.00 YEAR
Job Description & How to Apply Below
A global tech company seeks an IT Support Specialist in Cambridge to provide exceptional customer support through various channels including in-person and remote assistance. Ideal candidates will have 2+ years experience in a Help Desk or Service Desk, strong problem-solving skills, and a passion for customer service. The role offers flexible working options, competitive salary, and benefits tailored to employee needs.
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