Site Reliability Engineer

Role Overview

We are seeking a highly skilled Site Reliability Engineer (SRE) to join our team, with a specialized focus on supporting and administering the software development tools that power McAfee's CI/CD pipeline. This role is ideal for someone passionate about toolchain reliability, automation, and the integration of AI‑driven solutions into modern Dev Ops workflows. You will play a key role in ensuring the performance, scalability, and resilience of our development lifecycle tools—while also helping us explore and implement AI‑enhanced capabilities that streamline operations and accelerate innovation.

This is a Hybrid Position located in Texas. We are only considering candidates within a commutable distance to the Frisco office. You will be required to be onsite on an as‑needed basis; when not working onsite, you will work from your home office.

• Manage and administer tools critical to the software development lifecycle, including Jira, Git Hub, Confluence, Click Up, Artifactory, Figma, Full Story and others.
• Optimize tool configurations, integrations, and workflows to enhance productivity and collaboration across teams.
• Strong willingness to provide technical support and troubleshoot issues related to software development tools.
• Work directly with software vendors to support applications, if necessary.
• Be available to respond to Major Incidents; be comfortable working and collaborating in critical situations.
• Collaborate with cross‑functional teams to identify areas for improvement and implement innovative solutions.
• Drive automation efforts to reduce manual interventions and enhance system resilience.
• Stay on top of trends and emerging technologies within the Software Development Tool space.
• Experience with AI integrations, strong familiarity with latest developments and tools in AI space.
• Lead or participate in planning, testing and execution of large‑scale data migration processes required due to changes or upgrades in toolsets.
• Effectively collaborate with consultants to streamline migration processes.
• Construct communications to effectively communicate with end users.
• Ensure the highest levels of system and infrastructure availability by proactively identifying and mitigating potential risks.
• Support system scaling efforts to accommodate increasing demands while maintaining optimal performance.
• Ensure applications are compliant with security best practices.
• Provide comprehensive production monitoring to identify, troubleshoot, and resolve issues and incidents.

• 3+ years’ experience in site reliability engineering, Dev Ops, or a related role.
• High‑level competency in Git and experience administering Git Hub and Jira/Confluence (preference for expert‑level Jira skills).
• Strong preference for experience with Git Hub Actions, but experience with other CI/CD tools like Jenkins, Team City, etc., is acceptable.
• Desired experience administering tools such as Artifactory, Click Up, Figma, Full Story, Anaconda, Black Duck, and Figma.
• Strong knowledge of system administration, performance monitoring, and troubleshooting.
• Experience working in cybersecurity environments, ensuring secure system design, monitoring, and compliance with security best practices.
• Proficiency in scripting and automation tools (e.g., Python, Bash, Terraform.)
• Hands‑on experience with cloud platforms (e.g., AWS, Azure, GCP).
• Familiarity with CI/CD pipelines and version control systems.
• Willingness to complete support tickets and provide excellent technical support to ensure smooth operations.
• Strong communication skills, both written and verbal.
• Desired skills/experiences include Git Hub Copilot, Claude Code or other comparable GenAI tools, Git Hub Advanced Security and JFrog Curation, familiarity with Linux/Unix systems, including command‑line expertise and system troubleshooting, SSH, remote system management, Prometheus, Grafana, Splunk, Power
  
  BI or comparable Business Intelligence/Analytics tools, Okta, IAM, Docker, Kubernetes.
• Bachelor’s degree in computer science, Engineering, or a related field is a plus.

McAfee is a leader in personal security for consumers. Focused on protecting people, not just…