Parts Planning Analyst

Overview

About the Role:

Gathers and analyzes data from various systems to forecast trends and ensure inventory is available for Quick Response Locations, Regional Parts Centers, 3rd Party Service Providers, and Service Technicians. Responsible for generating and compiling multiple reports to deploy inventory that improves parts supply chain delivery times and fill ratios in the most cost-effective manner. Review and update planning parameters, meet with and present information to the appropriate departments, and create internal orders or external purchase orders to complete the process.

About You:

The Skills & Expertise You Bring:
Bachelor s degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. Minimal travel as requested to support business goals and objectives (valid driver s license and acceptable driving record necessary).

• Maintain an advanced level of customer satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available.
• Perform analysis on inventory levels, aging and turns. Identify order strategies, supply routes, problem areas and propose corrective actions.
• Prepare, deliver and analyze reports/systems to maximize efficiencies of existing systems and strategies. Continually improve methods to eliminate potential troubled areas for Quick Response Locations, Regional Parts Centers, or Technicians.
• Interface with vendors/suppliers to improve Canon's supply chain. Purchase from vendors/suppliers based on projects, reporting, or systems for assigned locations that meet departmental goals and targets for fill ratio.
• Monitor/analyze inventory reports or planning systems to maintain proper reorder points at all stocking locations, meeting inventory level and fill ratio targets.
• Create reports that provide analysis of trends and use that information to make inventory stocking recommendations for Field Service Technicians. Set up meetings with Service to review those reports in-depth and obtain input on correct inventory levels for each Technician.
• Confirm the accuracy of invoices, bills and charges relative to shipments and resolve discrepancies.
• Work with Product Support on product launches, quality recalls, alternate sourcing, and unexpected demand. Coordinate flow of items from source and within network, modify as needed.
• Analyze QRL inventory position based on MIF, urgency, and parts cost. Document suggested procedure/systematic improvements for Manager review.
• Provide direct support to Service by handling calls quickly using the monitored phone system as requested by the Manager. Monitor, review and respond to emails from Field Service, Vendors, Suppliers, and other departments as quickly as possible.
• Perform any and all responsibilities of a Parts Support Rep, or Mission Critical Parts Expeditor as directed by the Manager.
• Provide training to Parts Support Representatives, Mission Critical Parts Coordinators, or Parts Planning Analysts.

• Hybrid work schedule: full-time with a hybrid arrangement requiring in-office presence three days a week and the option to work from home the remainder of the week (subject to business needs).
• Salary range: $54,460-$81,550 annually.
• Canon U.S.A. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. See  for details.
• Other perks:
  Employee referral bonus, Employee discounts, Dress for Your Day program, volunteer opportunities, Canon welcome kit and merch.

Canon U.S.A., Inc. is a leading provider of imaging solutions in the United States, Latin America, and the Caribbean. Canon Inc. ranks in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is committed to its Kyosei philosophy of social and environmental responsibility. You must be legally authorized to work in the United States. The Company will not sponsor visas.

All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you are not reviewing this job posting on our Careers site, we cannot guarantee its validity. For current postings, visit

Posting Tags #PM-19 #LI-RH2