ERP Consultant II

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This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third‑party products to Heartland’s clients. The role requires a strong understanding of accounting, significant computer/technology knowledge, and diverse industry business process experience. The consultant will also engage in presales/sales opportunities, support brand building, and contribute to the success of the ERP team.

• Address business problems by gathering information, analyzing, prioritizing, and evaluating options, and then architecting integrated use of technologies to solve those problems.
• Train and support users using Microsoft ERP solutions and related tools. This will include remote work and traveling onsite to clients, with occasional overnight stays.
• Build and maintain strong, loyal, long‑term client relationships, managing implementations and serving as a trusted business advisor.
• Apply proper accounting standards in planning, design decisions, process design flows, transactional testing, and posting methodologies.
• Develop industry best‑practice knowledge to assist clients in identifying and solving problems.
• Lead presales discovery and presentations; manage preparation and presentation of proposals.
• Identify client needs and related opportunities that can be addressed through Heartland’s services and products.
• Maintain current vendor/industry certifications and stay current on new products and solutions.
• Model a positive team atmosphere between regional and virtual practices, maintaining a professional and respectful demeanor.
• Meet a minimum of 1,250 charge hours per fiscal year, balanced against professional development and presales support.

• Active Listening
• Adaptability
• Ambition
• Assertiveness
• Conflict Resolution
• Customer Orientation
• Decision Making
• Goal Orientation
• Honesty / Integrity
• Innovative Thinking
• Motivation
• Presentation Skills
• Relationship Building

• 6 years of experience with operational accounting, product distribution, fulfillment, warehouse management, manufacturing, or related business processes.
• 4 years of experience providing business consulting services, supporting business systems, or implementing accounting/ERP systems.

• 4 years of experience with ERP manufacturing modules.
• 2 years of experience with Microsoft Dynamics 365 Business Central.

• Bachelor’s degree in a relevant field or equivalent work experience.
• Advanced MS Office skills (e.g., Word templates, Excel pivot tables, SQL queries).
• Solid understanding of financial reporting concepts and standard bookkeeping procedures.

• Master’s degree in a relevant field.
• CPA and/or other relevant professional organization certifications.

Equal Opportunity Employer - Including Disabled and Veterans

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