Atlassian Support Engineer
Seattle, King County, Washington, 98127, USA
Listed on 2025-12-07
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IT/Tech
IT Consultant, Technical Support
Company Overview
Zeno Power's (Zeno) mission is to provide clean, plug-and-play power anywhere in the universe. To do that, Zeno is developing a next-generation radioisotope power system (RPS) that generates carbon-free, resilient power for decades, utilizing material found in nuclear waste. Zeno's technology is both light-weight and cost-effective compared to historic RPS, opening up broad market opportunities in space and terrestrially. To bring this breakthrough technology to market, Zeno is seeking out purpose-driven and innovative professionals who are comfortable working in a startup environment.
Team members will have a direct impact in enabling commercial and national security missions from the depths of our oceans, to the surface of the moon, and in austere environments here on Earth.
Zeno is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
Atlassian Support Engineer
Zeno is seeking a highly motivated Atlassian Support Engineer with Data Center Edition experience to manage and maintain the Atlassian suite of tools, including Confluence, JIRA, JIRA Service Management and other related applications. You will ensure the availability, security, and optimal performance of these tools, as well as support and train users on their effective utilization. This role is onsite in Seattle, WA at least three times a week.
- Administer and maintain the Atlassian suite of tools, including JIRA, JSM and Confluence Data Center and associated plugins / add-ons - serving as Tier 1 and 2 support (access, workflows, screens, reporting / dashboarding, etc.)
- Manage complex workflows for syncing between Atlassian product instances as well as automatic workflows for Engineering and Development based tooling and infrastructure
- Monitor the performance, availability, and security of Atlassian applications, troubleshooting and resolving any issues that may arise
- Collaborate with engineering teams, project managers, operations and other stakeholders to understand their requirements and configure / customize the Atlassian tools accordingly
- Develop and implement best practices and guidelines for using Atlassian tools, and provide training and support to users to ensure their effective utilization
Key Qualifications and Skills
Job Functions
Travel is required,
Sitting and / or standing for extended periods, bending / stooping, grasping / gripping, fine motor control (hands)
Minimal, with ability to safely lift up to 15 pounds
Prolonged
Visual and audio focused work
Stairs, typing / keyboard, standard and / or sitting working environment of >
8 hrs. / day
Compensation and Benefits
The anticipated salary band for this…
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