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Remote IT Service Desk Manager; CRM – Secret Clearance
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2025-12-07
Washington, District of Columbia, 20022, USA
Listing for:
CALIBRE Systems, Inc.
Full Time, Remote/Work from Home
position Listed on 2025-12-07
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A management consulting firm located in Washington D.C. is seeking an IT Service Desk Manager to lead the Service Desk operations for a federal client. This full-time position requires active secret clearance and entails coordinating customer satisfaction efforts, leading service desk processes, and collaborating with multiple departments to enhance service quality. The ideal candidate will have a degree, customer service experience, and familiarity with Service Now.
Competitive salary and benefits are offered.
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