IT Helpdesk Technician Site & Remote
Remote / Online - Candidates ideally in
Waterford, New London County, Connecticut, 06386, USA
Listed on 2025-12-08
Waterford, New London County, Connecticut, 06386, USA
Listing for:
Dynamic Alliance
Remote/Work from Home
position Listed on 2025-12-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
A managed service provider in Waterford, CT is looking for a Helpdesk Technician to handle Tier 1–2 support tickets and conduct fieldwork at client sites. The ideal candidate will have 2–4+ years in a multi-client IT support environment and strong troubleshooting skills. Responsibilities include managing service requests, documentation, and occasional after-hours on-call support. The role offers a competitive salary in the range of $45K–$55K annually, with additional benefits including health insurance and a Simple IRA.
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