Head of Office; Technology & Product; office locations

Job Description

• Support the CTPO in shaping and running the Directorate, deputising where appropriate, and acting as a trusted adviser and delivery partner.
• Coordinate and manage the Tech and Product Delivery Board and other key directorate meetings, ensuring agendas, actions, and follow-ups are delivered effectively.
• Hold budgetary responsibility for modelling, monitoring, and managing spend across cross-cutting budgets, working with teams to understand actual spend, future needs, and capacity.
• Lead the Objectives and Key Results (OKR) process with chapter leads and direct reports of the CTPO (e.g. across Cyber Security, Scalable Tech, Engineering, Product, Architecture, and Data), tracking progress, preparing analytics, facilitating improvements, and developing and maintaining longer‑term strategy and roadmaps that are accessible and understood across the organisation.
• Act as a central coordination point for major cross‑directorate change programmes, ensuring alignment, connection, and timely delivery, and supporting organisational change by identifying gaps and needs.
• Create, prepare, and distribute high‑quality and insightful documents (such as briefing packs, board papers, audit committee papers, procurement documents, project reports, business cases, budgets, and records) for the Executive Leadership Team (ELT), Board, and other governance forums, and facilitate the sharing of best practice across digital and strategy teams.
• Act as a key interface with the CEO Office and other senior stakeholders, managing asks, dependencies, and communications for the CTPO.
• Take a central role in risk management across the directorate, ensuring risks are identified, tracked, and mitigated, and work closely with the Performance function to define, measure, and report on KPIs across Tech and Product.
• Lead community development across the Tech and Product directorate, including planning and preparing for All Hands calls, Away Days, and other engagement activities, and ensuring regular communications and celebration of successes.
• Be accountable for the sign‑off process for work with external organisations, and Partners ensuring value for money and clear benefit to the organisation that aligns with the vision, objectives, and milestones.
• And finally - embody the Genomics England Behaviours in all aspects of the role and support the CTPO in embedding the behaviours across the Tech & Product directorate.

While relevant qualifications will be appreciated, the emphasis on what we are looking for is experience within technology and digital delivery organisations and the ability to navigate complex technical landscapes at a strategic level.

• Extensive experience in environments where technology and digital solutions are central to service delivery, with the ability to understand their impact on organisational performance and strategy.
• A clear understanding of the intersection between technology, product development, and business outcomes, enabling informed decision‑making and effective governance.

Closing date for applications :
Wednesday 7th January 2026

Salary from : £81,000

Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including :

• Generous Leave : 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required).
• Family‑Friendly :
  Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits.
• Pension & Financial :
  Defined contribution pension (Genomics England double‑matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme.
• Learning & Development :
  Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required).
• Recogni…