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Senior Network Engineer; REMOTE or MA
Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2025-12-08
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for:
The Hanover Insurance Group
Remote/Work from Home
position Listed on 2025-12-08
Job specializations:
-
IT/Tech
Cybersecurity, Systems Engineer -
Engineering
Cybersecurity, Systems Engineer
Job Description & How to Apply Below
Position Overview
Primarily responsible for the engineering, installation, configuration, security, performance, maintenance, monitoring, and support of our ADC load-balancing environment, with secondary responsibilities in typical networking areas.
In This Role, You Will Primarily- Support our Application Delivery Controller (ADC) load-balancing environment as a dedicated member of the Identity and Access Management (IAM) team.
- Deliver ADC solutions as needed to further the integration of the IAM program throughout the technology landscape.
- ADC Policy Development and Support (Access and Request)
- ADC script programming
- ADC OAuth & SAML Integrations
- Maintain ADC documentation, drawings, and as-builts
- Crosstrain other members of the networking team.
- Engineer, configure, implement, monitor, maintain, troubleshoot, upgrade, patch, and secure network infrastructure components.
- In collaboration with our MSP, troubleshoot and resolve networking infrastructure and equipment problems, including configuration, hardware, and software problems, in a timely and effective manner.
- Rack and install equipment in datacenters and colo-facilities.
- Collaborate and coordinate with telecommunications providers, vendors, and partners.
- Use Visio to create and maintain detailed network drawings at the ISO Layers 1, 2, & 3 level.
- Participate in change management meetings.
- Recommend upgrades, enhancements, and other technology-debt remediation efforts.
- Drive Technology Services Lifecycle Management activities related to vulnerability and configuration management.
- Create SOPs, plans, and other documentation to aid with knowledge transfer to other engineers.
- Serve as network technology SME and third level escalation support for other engineers, teams, and business personnel.
- Teach, train, and mentor peers and colleagues on network infrastructure principles and practices.
- Make difficult decisions under pressure, balancing the need to gather detailed information and perform analysis, with the need for timeliness.
- Participate in and promote cooperative working relationships across organizations, including knowledge sharing and partnership in achieving solutions.
- Stay abreast of changes in the IT networking industry.
- May be required to work onsite, and during off-hour maintenance windows.
- May be required to provide off hours support including nights and weekends.
- Extensive experience with industry-leading ADC load-balancing products, their policies, and their internal scripting language/programming.
- Experience working with a team of network engineers and operations members possessing various levels of experience from junior through senior level.
- Experience working with Managed Services resources with offshore personnel including the coordination and tracking of deliverables.
- Experience leading through teaching and mentoring.
- Must have excellent troubleshooting and problem-solving skills.
- Project management, and time management skills.
- Experience with enterprise change management practices.
- Familiarity with ITIL service management frameworks and practices.
- Ability to work in a highly collaborative and highly matrixed, fast-paced, entrepreneurial, transparent, and flexible work environment.
- Ability to build strong insightful relationships quickly; must have top-notch communication skills (oral and written); must be able to network effectively at all levels but especially at the executive and business partner level.
- Must be eligible to work in the United States without requiring sponsorship (i., must be a US citizen or Greencard holder)
- 8-10 years of professional experience in IT network engineering and operations.
- Must have 5+ years of hands-on experience with industry-leading ADC platforms including load-balancing capabilities, script programming, access policy development, and other associated policy development.
- Understanding of LAN and WAN technologies, protocols, and designs.
- Experience with Cisco Catalyst and Nexus routing and switching platforms, including IOS, IOS-XE, and NX-OS operating systems, and common HA and redundancy features.
- Experience with…
Position Requirements
10+ Years
work experience
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