Partner Enablement Manager

Partner Enablement Manager

Join us at TELUS Digital, a global digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers. We design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

The Partner Enablement Manager will work in a Work From Near (Hybrid) capacity based out of one of the following offices:
Charlottesville, VA;
Durham, NC;
Columbus, OH; or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S.

As a key member of the Partnerships & Allies team, the Partner Enablement Manager drives internal enablement programs, certification management, and co‑branded marketing materials to build and maintain TELUS Digital’s partner readiness, credibility, and visibility.

• Design and execute internal enablement programs aligned to partner certifications and capability growth.
• Maintain a centralized Partner Knowledge Hub with training resources, certification guides, and recorded enablement sessions.
• Collaborate with craft leads (Experience, Data, Engineering, Marketing) to create role‑specific learning paths.
• Host ongoing Partner Learning Series and Lunch & Learns to share updates and success stories.
• Track and report enablement engagement, certification progress, and readiness scores.
• Own and manage the partner certification roadmap across all practices.
• Track certification attainment, expirations, and renewals to ensure partner tier compliance.
• Coordinate with partner training teams to align on updates and access to enablement portals.
• Communicate milestones, celebrate certifications, and publish quarterly readiness reports.
• Collaborate with Marketing and Craft teams to create, manage, and distribute partner‑facing materials (capability decks, co‑branded case studies, one‑pagers, social assets).
• Ensure all materials align with TELUS Digital’s visual identity and brand standards.
• Maintain a Partner Marketing Toolkit with up‑to‑date collateral and messaging for each ecosystem.
• Support participation in partner marketing activities such as webinars, spotlights, and awards submissions and events.
• Track utilization and engagement of partner marketing materials across internal and external channels.
• Promote partner success stories and updates internally.
• Maintain dashboards for certifications, enablement participation, and partner engagement.
• Provide quarterly summaries of enablement and marketing impact.
• Benchmark TELUS Digital’s readiness and brand presence against top‑tier partners.

• 5–8 years in Partner Enablement, Marketing, or Program Management within a digital agency or SaaS ecosystem.
• Experience working across internal creative or craft teams and managing partner‑facing materials.
• Strong organizational, relationship‑management, and communication skills.
• Familiarity with CRM, PRM, and marketing enablement tools (Salesforce, Crossbeam, Hub Spot, etc).
• Passion for technology partnerships, professional development, and brand storytelling.

• Percentage certification attainment vs. goals.
• Partner tier compliance and renewal success.
• Number of enablement sessions completed and satisfaction scores.
• Quality and frequency of partner meetings facilitated.
• Volume and adoption of updated partner marketing materials.
• Increased awareness and perception of TELUS Digital within partner ecosystems.

At TELUS Digital, we are proud to be an equal‑opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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