Director, AI Delivery Engineering

* United States of America - North Carolina - Morrisville

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We are building Lenovo’s next-generation AI platform across Windows, Android, and Cloud. As Director of SRE & Delivery Engineering, you will own the reliability, performance, observability, release, and QA foundations that enable Quantum to ship AI experiences s role is responsible for creating the engineering discipline, tooling, and operational rigor needed to support a hybrid AI architecture running across millions of devices.

This is a hands‑on engineering leadership role focused on stability, quality, CI/CD, and release velocity ensuring teams can prototype quickly while integrating safely into a structured release train.

Location: Chicago, IL or Morrisville, NC highly preferred. Open to remote work in the US with travel.

• Build and lead the SRE & Delivery Engineering organization, including reliability, performance engineering, QA automation, observability, and release engineering.
• Define and enforce SLIs, SLOs, and system health standards across Windows, Android, and cloud services.
• Own CI/CD architecture, release pipelines, OTA rollout strategy, rollback policies, and overall release governance.
• Establish system observability: metrics, logging, tracing, dashboards, alerting, error budgets, crash funnels.
• Build a modern QA engineering function with test automation, regression testing, scenario testing, and model/agent evaluation gating.
• Partner closely with Platform, Core Intelligence, Experience, and Cloud leaders to identify systemic risks early and ensure safe integrations.
• Drive the engineering development lifecycle across prototyping, feature development, integration, and release.
• Create an incident response framework, on‑call rotation, root‑cause analysis, and reliability playbooks.
• Partner with TPM to ensure predictable delivery cadence, release readiness, and integration timelines.
• Raise the reliability and performance engineering culture across the entire organization.

• 12+ years in SRE, reliability engineering, QA automation, or release engineering, with at least 5 years leading teams.
• Experience building and running SRE, Dev Ops, QA, and Release Engineering functions in complex distributed systems.
• Experience in CI/CD pipelines, observability tooling, performance profiling, incident management, and system health metrics.
• Experience with client + cloud architectures (Windows, Android, cloud services).

• Familiarity with AI/ML systems, model evaluation, or hybrid cloud/on-device inference is a plus.
• Proven track record operating in fast‑moving engineering organizations with a focus on quality, stability, and release velocity.
• Ability to work across multiple time zones and with engineering leaders in USA, China, India, and Brazil.
• 25% global travel ability

The base salary budgeted range for this position is $220K - $320K. Individuals may also be considered for bonus and/or commission. Lenovo’s various benefits can be found on  In…