Sr. Product Manager, Guardrails and Systems

Overview

This is a remote position, however, the candidate must reside within 30 miles of one of the following locations:
Portland ME, Chicago IL, Boston MA, Washington DC, Dallas TX, San Jose CA, Seattle WA, or New York City NY.

WEX is on a mission to reimagine, simplify, and transform how we empower our teams and deliver value to customers through data, automation, and innovation. We are seeking a Senior Product Manager with a strong systems and business analysis background to design and deliver problem-first, technology-enabled solutions that drive operational efficiency and measurable business outcomes.

Role Focus

This role is part of the Guardrails and Growth Systems group, which focuses on building capabilities that drive and protect revenue through the full credit lifecycle—from application initiation and adjudication to fraud prevention and delinquency protection. In this role, you will bring together strategic product management, process automation expertise, and systems thinking to solve complex problems - starting with the “why” and “what” before defining the “how.”

You will not only understand the challenges at hand but also evaluate and integrate modern technologies and capabilities (e.g., automation platforms, AI, low-code/no-code solutions) to accelerate value delivery. This role combines hands-on business analysis, iterative solution design, and the ability to build proof-of-concepts (POCs) to demonstrate impact quickly while scaling sustainable solutions for the long term.

• Problem-First Approach:
  Analyze business needs and processes to deeply understand the core problems before defining solutions - ensuring we build the “right thing” that delivers measurable outcomes.

• Leverage Modern Technologies:
  Identify and incorporate emerging technologies (automation tools, AI, low-code platforms, advanced data modeling) to build capabilities that maximize business value.

• Iterative Product Delivery:
  Lead roadmap planning, prioritize high-value features, and deliver iteratively - validating solutions through rapid POCs and continuous stakeholder feedback.

• Systems & Business Analysis:
  Partner with stakeholders to document requirements, model data flows, and design end-to-end processes that enable seamless automation and scalability.

• Design Workshops:
  Facilitate cross-functional workshops to co-create solutions with business and technical teams, ensuring alignment and adoption.

• Change Management:
  Guide teams through the rollout of new tools and processes, driving adoption through clear communication, training, and support.

• Measure Success:
  Define KPIs and metrics upfront, tracking performance to demonstrate business impact and ROI.

• Cross-Functional Partnership:
  Collaborate closely with engineering, operations, product, and data teams to bring solutions from concept to execution.

• 7+ years of experience in product management, systems analysis, or business analysis, with expertise in process automation and solution design.

• Proven ability to think critically about problems before applying technology, paired with the ability to evaluate and integrate the latest technologies to deliver business value.

• Strong experience with data modeling, workflow optimization, and POC solutioning.

• Skilled in facilitating workshops, leading iterative solution design, and driving cross-functional alignment.

• Background in change management, with the ability to enable teams to adopt new solutions and processes effectively.

• Excellent communication skills, with the ability to translate complex business and technical requirements into actionable roadmaps.

• Familiarity with AI, machine learning, workflow automation, or low-code/no-code platforms.

• Experience designing internal tools or automation solutions that drive operational efficiency.

• Knowledge of modern product management frameworks and agile delivery.

In this role, you will help define and build the capabilities that transform WEX’s operations and customer experience. By combining problem-first thinking with cutting-edge technologies, you will create solutions that drive measurable impact, simplify…