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HelpDesk/Support Technical Support

Remote Lead Service Desk Supervisor

Remote / Online - Candidates ideally in
Dover, Kent County, Delaware, 19904, USA
Listing for: Delaware Department of Technology and Information
Remote/Work from Home position
Listed on 2025-12-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A state department in Delaware is seeking a DTI Lead Service Support Specialist to supervise help desk operations. The role involves coordinating service delivery, ensuring incident resolution, and maintaining knowledge assets. Candidates should have experience on an IT Service Desk, specifically with Service Now. Preferred qualifications include a Bachelor's degree in Computer Science. This position offers competitive pay and benefits, including health plans and paid leave.
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