ServiceNow Developer; TS​/SCI

About Intact Technology

At Intact, we are committed to customer success, employee satisfaction, and making a positive impact. Our culture emphasizes individuality, independence, autonomy, and empowerment.

We recognize that our people are our most valuable resource. Our dedication to employee well‑being is reflected in our remote work policies, generous time‑off practices, and investment in professional growth and development. We are proud of our positive work environment and encourage you to visit our company website and team page to learn more from our employees.

We’re looking for a sharp, self‑motivated Service Now Developer who’s ready to roll up their sleeves and push boundaries on one of the most secure and mission‑critical platforms out there.

If you're a Service Now expert fluent in ITSM, thrive in high‑stakes environments, and have a passion for working on cleared networks — we want to meet you.

This isn’t your average dev job. This is where elite tech meets national security.

• Design, build, and enhance custom Service Now solutions that support secure government environments.
• Collaborate closely with stakeholders and mission leads to deliver highly tailored ITSM capabilities.
• Lead module development, integrations, and enhancements across the Service Now suite.
• Ensure platform stability, performance, and secure configuration under TS/SCI protocols.
• Mentor junior developers and provide technical direction on best practices in a high‑stakes, cleared environment.

• TS/SCI clearance — must‑have (no exceptions).
• 5+ years of hands‑on Service Now development experience.
• Mastery of the ITSM suite — Incident, Problem, Change, CMDB, and more.
• Comfort working fully onsite in Warrenton, VA.
• Deep understanding of JavaScript, REST/SOAP APIs, and Service Now scripting.
• Strong grasp of SDLC processes in secure or regulated environments.
• Service Now certifications (CSA, CIS‑ITSM, CAD, etc.).
• Experience developing and implementing systems using Agile/Scrum methodology.

• Prior experience working directly on a cleared or classified network.
• Familiarity with additional Service Now modules such as Sec Ops, Discovery, or HAM/SAM.
• Experience with automated testing frameworks and Dev Ops integrations within Service Now.

• We are stakeholders in our customers’ success — do it well or not at all.
• We are super passionate about delivering the best outcomes.
• Our people are doers, makers, creators, thinkers, and creative problem‑solvers.
• Our culture thrives on individuality, independence, autonomy, and empowerment.
• We actively encourage a healthy work/life balance.

• Ongoing personal and professional development opportunities.
• Flexible paid time off, plus 12 paid holidays.
• Company holiday closure from December 25th – January 1st.
• Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
• Qualified 401(k) program.
• Virtual happy hours and team‑building events.

Equal Opportunity Employer

Intact Technology is an affirmative action employer and is committed to providing equal employment opportunities without regard to an individual’s race, color, religion, age, gender identification, sexual orientation, veteran status, national origin or disability.