Lead Observability Engineer - Elasticsearch, APM, Azure, Service

Lead Observability Engineer - Elasticsearch, APM, Azure, Service now page is loaded## Lead Observability Engineer - Elasticsearch, APM, Azure, Service now locations:
Hyderabad:
Bangalore time type:
Full time posted on:
Posted Todayjob requisition :
254285
** Scope
* ** Receives work assignments through the ticketing system or from senior leadership.
* Provides
** Tier-4 engineering expertise**, platform ownership, and technical leadership for all observability capabilities across hybrid cloud, on-premises, and SaaS environments.
* Leads the design, architecture, and maturity of the enterprise observability ecosystem with a primary focus on the
** Elastic Observability Platform**, ensuring end-to-end visibility for infrastructure, cloud services, networks, and business-critical applications.
* Drives the enterprise strategy for logging, metrics, traces, synthetics, and alerting—including governance, standardization, and performance optimization.
* Partners closely with Cloud, Infrastructure, Security, Enterprise Applications, and SRE leadership to define observability frameworks, drive operational transparency, and strengthen service reliability.
* Ensures observability platforms meet enterprise requirements for
** security, performance, availability, compliance, and scalability**.
* Oversees monitoring implementations for key SaaS applications including Workday, Salesforce, Service Now, and Microsoft 365, ensuring proactive issue detection and excellent user experience.
* Provides guidance, mentorship, and direction to observability engineers, SREs, and operational teams to uplift monitoring maturity and promote best-practice adoption.
* Acts as a strategic advisor during major incidents by providing real-time diagnostics, correlation insights, and driving RCA improvements.
* Required to provide on-call support during off-hours on weekdays, weekends, and holidays on a rotating basis.
** Our Current Technical Environment:**
* ** Tools & Platforms:
** Elastic Stack (Elasticsearch, Kibana, APM, Logstash, Beats/Elastic Agent), Service Now, Azure Monitor, API-driven integrations, SIEM/SOAR systems.
* ** Cloud Platforms:
** Azure, VMware, Kubernetes/Container platforms, Linux and Windows servers, enterprise network infrastructure.
* ** SaaS Applications:
** Workday, Salesforce, Service Now, Microsoft 365 (Teams, Exchange, SharePoint, One Drive), commercial SaaS telemetry sources.
* ** Programming & Scripting:
** Power Shell, Python, Bash, API automation.
* ** Architecture & Engineering:
** Azure ARM templates, Terraform, Ansible, hybrid cloud architecture, observability governance, ILM, ML-based anomaly detection, synthetics.
*
* What You’ll Do:

*** Own and lead the architecture and roadmap for the Elastic Observability platform across the enterprise.
* Define and enforce governance standards for logs, metrics, traces, data retention, and alerting quality.
* Lead platform scaling initiatives—including cluster sizing, performance tuning, ILM tiering, and cost optimization.
* Architect, deploy, and maintain advanced Elastic Observability solutions across hybrid environments.
* Design executive-grade dashboards, correlation views, analytics boards, anomaly detection, and ML-based detections.
* Optimize ingestion pipelines, index structures, data flow, and search/query performance at scale.
* Integrate Elastic Observability with Azure, VMware, Kubernetes, network platforms, Service Now, and API sources.
* Define and lead enterprise monitoring standards across logs, metrics, traces, and synthetics.
* Drive cloud and on-prem monitoring maturity by improving instrumentation, coverage, and telemetry consistency.
* Establish alert engineering frameworks that reduce noise and improve detection fidelity.
* Lead design of synthetic transactions, user-experience monitoring, and availability baselines for SaaS apps.
* Ensure proactive monitoring of Workday, Salesforce, Service Now, and Microsoft 365 integrations.
* Serve as the observability lead during P1/P0 incidents by delivering real-time visibility and correlation insights.
* Drive MTTR/MTTD improvements through enhanced observability patterns and RCA alignment.
* Build and maintain operational…