Identity and Access Management Manager

Old Dominion University Norfolk, VA
Full-time Education

Position Number: 00006A

Department: INFORMATION TECHNOLOGY SERV-ACAD

Location:

Norfolk, VA

Type of Position:
Classified

Type of Job:
Full Time

EEO Category: B Professionals

The IAM manager position is an advanced role requiring leadership and team management skills, along with technical expertise. The IAM manager leads a team of individuals in analyzing business processes, recommending technology solutions to improve customer service and problem resolution, administration and governance tasked with ensuring IAM services are applied to University-managed assets as well as vendors and other third‑party entities.

This role provides comprehensive support for the user account lifecycle—including acquisition, creation, modification, deletion, auditing, group management, and password management—through scripting, LDAP expertise, and complex troubleshooting. The IAM role requires ensuring that a large, multi‑faceted IAM program is in place governing provisioning, access, single sign‑on (SSO), directory services and technical integrations, as well as supporting behavioral analytics. As a senior member of the team, the IAM manager is expected to demonstrate leadership by coaching and mentoring less experienced staff, managing the team, and executing the security strategy set by senior management.

This includes identifying and communicating actionable workloads for team members that balance business initiatives with IAM security best practices and business risk. The IAM manager serves as a subject‑matter expert and is responsible for delivering on line‑of‑business expectations.

• Extensive knowledge of SSO, MFA, Active Directory (AD), public key infrastructure (PKI), privileged accounts and integration application program interface (API) capabilities.
• Considerable knowledge of Enterprise Resource Planning (ERP) and/or Student Information Systems (SIS) systems such as Banner or similar programs.
• Working knowledge of multiple operating systems and demonstrated skill in utilizing personal computers and related software.
• Excellent verbal and written communication skills, strong attention to detail, and an understanding of workflow processes.
• Demonstrated ability to provide technical and project leadership to other staff, with a deep understanding of policy and procedure and the capability to implement this understanding across various aspects of computer system account management and lifecycle support.
• Demonstrated ability to apply technical and analytical expertise in the design, implementation, and delivery of IAM technology solutions.
• Demonstrated ability to consistently act with integrity, maintain high standards of work, and adapt to changing circumstances while fostering effective communication.

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• Considerable experience with scripting and batch programming (such as SQL, PER!, Python, Shell Batch), LDAP and directory concepts, Unix, log analysis, database concepts, data mining and account provisioning processes. Considerable experience with systems design and programming techniques.
• Considerable experience in cybersecurity, with a significant portion in IAM.
• Considerable experience in technology and security administration across large, heterogeneous networks, including experience with third‑party entities.
• Some experience and understanding of various regulatory requirements and laws such as, but not limited to, Payment Card Industry (PCI), Federal Financial Institutions Examination Council (FFIEC), Sarbanes‑Oxley (SOX), Health Information Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm‑Leach‑Bliley Act (GLBA). Additionally, some experience in one or more of the following is required: ISO 17799, ITIL or NIST.
• Some experience in IAM solutions both on‑premises and in the cloud.
• Some experience administering IAM systems, access controls, security and risk management, as well as a security governance framework at scale.