Senior Manager, Revenue Operations; Remote
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2025-12-15
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IT/Tech
Data Analyst, Business Systems/ Tech Analyst -
Business
Data Analyst, Business Systems/ Tech Analyst
Senior Manager, Revenue Operations (Remote US)
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation, a marketing methodology we developed, to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, Rev Ops, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries.
We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns beyond expectations, sparking demand for bold, innovative brands. If you thrive on performance, love solving complex problems, and want your work actually to mean something, you’ll fit right in. But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing.
Ready to build something that breaks the mold?
The Role
Senior Strategy & Operations are seeking a senior manager to lead revenue operations within our Marketing Operations and Revenue Operations practice. Your responsibilities will span strategic partnership with the COO, operational leadership, and managing cross‑functional client projects across Asana, Harvest, CRM/MAP platforms, and multi‑channel revenue workflows.
Key Competencies- 3–5+ years of client‑facing Rev Ops, Marketing Ops, or program management experience.
- Proven ability to manage cross‑functional teams, own client relationships, and execute complex projects.
- Advanced proficiency in Asana project management, Harvest tracking, analytics, and lifecycle operations.
- Deep expertise in Rev Ops/Mar Ops platforms (Hub Spot, Salesforce, Marketo, Pardot, etc.).
- Strong procedural and technical fluency across the Rev Ops ecosystem.
- Data‑driven mindset, proactive ownership, and excellent communication with director‑level stakeholders.
- Managed teams for a minimum of 2–3 years and at least 5 years of operations experience.
- Demonstrated project‑workflow management and structured execution plans in Asana or similar tools.
- Strong fluency with Harvest or other time‑tracking tools.
- Deep expertise in at least one Rev Ops/Mar Ops platform.
- Rapid learning and adaptability to new tools and architectures.
- Ability to prioritize multiple client relationships as a primary or secondary point of contact.
- Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations.
- Strong cross‑functional collaboration to surface cross‑sell opportunities.
- Excellent communication skills and influence capability.
- Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
- Build and maintain Asana project plans, workflows, and task assignments.
- Conduct Harvest project setups, monitor time allocation, and review to ensure project accuracy and profitability.
- Lead weekly internal and client‑facing leadership syncs, surfacing blockers, risks, and strategic recommendations.
- Own key client relationships as primary or secondary point of contact, ensuring strategic alignment and operational excellence.
- Support client work when needed—troubleshooting, direct execution of Rev Ops deliverables.
- Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.
- Translate technical insights into actionable, business‑focused recommendations delivered via email, Slack, Zoom, and presentations.
- Collaborate closely with Account Strategists/Directors to surface expansion opportunities.
- Clients experience greater operational clarity, improved reporting accuracy, and stronger Rev Ops performance—reflected in NPS, retention, and renewals.
- Identify cross‑sell opportunities and help expand client accounts through proactive Rev Ops road mapping.
- Run your book of business efficiently, creating conditions for additional team members.
- Mentor emerging team members, sharing playbooks, processes, and best practices.
- Effectively…
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