CRM Solution Architect AI Enablement - Princeton, NJ

CRM Solution Architect AI Enablement - Princeton, NJ (Hybrid Role)

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This range is provided by Steneral Consulting. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

$65.00/hr – $70.00/hr

6-12+ months

Hybrid Role:
Princeton, NJ

• Lead the design and evolution of AI‑driven CRM and commercial architectures, focusing on Veeva Vault CRM/Vault Suite integration.
• Drive the integration of artificial intelligence, machine learning, and advanced analytics to enhance customer experience and field engagement.
• Collaborate with business and IT teams to ensure AI capabilities improve the commercial technology landscape, including omnichannel orchestration, call planning, and personalization.
• Architect solutions utilizing AI for next‑best‑action recommendations, call planning optimization, sentiment analysis, and predictive insights.
• Embed AI and automation into CRM workflows to streamline tasks, reduce admin burden, and enable high‑value customer interactions.
• Partner with data science teams to operationalize AI/ML models within CRM for actionable insights to sales, medical, and marketing users.
• Serve as a senior technology leader driving field productivity, optimizing HCP engagement, and maximizing customer impact through innovation.

Mid‑Senior level

Contract

Engineering and Information Technology

Software Development