Online Forms Specialist, Washington Law
Washington, USA
Listed on 2025-12-16
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IT/Tech
Technical Writer, Digital Media / Production
Online Forms Specialist, Washington Law Help
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Online Forms Specialist, Washington Law Help
OrganizationNorthwest Justice Project (NJP)
TypeFull‑Time
Salary$71,664 to $107,575 per year
Four‑Day WeekNo
About NJP- Strengthening Communities
- Protecting Human Dignity. NJP secures justice for people in or near poverty through high quality legal advocacy that promotes the long‑term well‑being of low‑income individuals, families and communities through legal representation, community partnerships, education and other advocacy.
NJP seeks applicants for an Online Forms Specialist to expand and maintain NJP’s library of interactive legal forms and guided interviews on Washington Law Help .org. Washington Law Help .org is a website that provides free legal information and self‑help tools for people who cannot afford an attorney. The site has hundreds of resources including fact sheets, self‑help form packets, interactive court forms and videos.
The assigned office location for this job is flexible. The role can be performed in a primarily remote setting, provided that the person can travel for in‑person staff meetings and conferences as needed, and that other required working conditions for telecommuting are met. This position is full‑time and will report to the Washington Law Help Managing Attorney.
Responsibilities Form Development & Document Assembly- Build and maintain guided interviews and form templates using Drupal Webforms, Hot Docs Advance, Gavel, and similar platforms.
- Ensure forms are accessible, mobile‑friendly, and easy to use for diverse audiences and in multiple languages.
- Collaborate with legal experts to translate legal processes into user‑friendly workflows.
- Write and maintain code for form logic, data validation, and conditional workflows.
- Work with IT staff to integrate internal forms with our Legal Server case management system.
- Troubleshoot and debug issues in form functionality, formatting, and document generation.
- Maintain version control, documentation, and data collection for all form projects.
- Provide technical support and training to staff and stakeholders using the forms.
- Work closely with the Online Forms Project Manager to prioritize and manage form development projects.
- Participate in user testing and feedback sessions to improve form usability.
- Coordinate with attorneys, advocates, and external partners to ensure legal accuracy and relevance.
- Stay current with best practices in legal tech, accessibility, and user experience.
- Evaluate and learn new digital tools.
- Explore opportunities to integrate AI and automation into form workflows.
- Contribute to NJP’s broader digital strategy and innovation initiatives.
NJP has an organizational commitment to fight racism and to incorporate equity and inclusion in both the work we do and work environment we create. All staff are expected to uphold this commitment and approach their role with a desire to learn and grow in this area.
Qualifications- Experience with Drupal Webforms, Hot Docs, Gavel, Doc assemble, or similar document automation platforms.
- Proficiency in HTML, CSS, and basic scripting (e.g., Python, JavaScript, YAML).
- Experience with data collection, analysis, and visualization.
- Strong attention to detail and ability to translate complex legal concepts into clear, actionable forms.
- Ability to learn and become proficient in new technology and tools through self‑directed instruction and trial‑and‑error method.
- Strong organizational and time‑management skills; ability to successfully balance and prioritize multiple duties with competing deadlines.
- Track record of successfully reaching and achieving new challenges and goals.
- Ability to work within a team environment as well as produce work independently.
- Commitment to equity, inclusion, and access to justice.
- Plain language writing skills preferred.
- Experience with Drupal, APIs, Power Automate, and Legal Server preferred.
- Familiarity with accessibility standards…
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