Epic MyChart Analyst - Remote

Location: California

** It's fun to work in a company where people truly BELIEVE in what they're doing!
*** We're committed to bringing passion and customer focus to the business.*## ## Department:

Strategic Planning & Development Works under the direction of the Director of Ambulatory Medical Informatics. Supports the planning, design, development, build and/or configuration of Epic’s Ambulatory clinical applications which include Epic Care Ambulatory, Bones, Smart Forms, Order Transmittal, and other related Epic and third party applications.  Epic Care Ambulatory Analysts will have a solid understanding of the clinical operations of SVHS’ ambulatory practices including (but not limited to) order entry, clinical documentation, charge capture, and results routing.
* Employee shall document the system management, maintenance, and support requirements in a location accessible to Information Technology and appropriate SVMH support staff who have responsibility.
* Performs other duties as assigned.
*
* Education:

** Associate’s Degree required or High School Diploma with two (2) years’ experience working as an analyst in an electronic healthcare record system or experience in data collection management and data collection procedures required.
** Licensure:
** Current Epic Care Ambulatory certification required.  New hires and transfers have 45 days from completion of SVMHS-sponsored Epic training to complete required Epic certification.
*
* Experience:

** A minimum of two (2) years of electronic health record systems analysis, design, build and  support required.  Epic application implementation, troubleshooting, testing, and support experience preferred. Must have experience with data collection procedures and data management. Must have the ability to translate and write functional specifications, develop and document operational procedures, test software, and coordinate software release procedures.  

Experience with , or certification in any of the following applications or modules is preferred:
Epic Care Ambulatory, Cadence, Prelude, Resolute      Professional Billing, HIM- ROI, Security, Bones, Surescripts, Smart Forms, Order Transmittal, Referrals, Reporting Workbench, Cadence, Haiku/Canto, Care Everywhere, Urgent Care and/or MyChart.
** Pay Range:
** The hourly rate for this position is $51.60 - $64.50

The range displayed on this job posting reflects the target for new hire salaries for this position.

* Please note:

The salary range shown reflects the base rate for our primary location. Actual compensation may vary depending on the candidate’s place of residence.
*** Job Specifications:*
* ● Union:
Non-Affiliated### ###
●

Work Shift:

Day Shift### ###
● FTE: 1.0### ###
● Scheduled

Hours:

40
* If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
** Acts as the primary support contact for the application’s end-users.
* Identifies issues that arise in their application area as well as issues that impact other application teams, and working to resolve them.
* Guides workflow design, builds and tests the system, and analyzes other technical issues associated with Epic software.
* Identifies and implements requested changes to the system.
* Serves as a liaison between end users' workflow needs and Epic implementation staff
* Communicates all necessary application changes, enhancements and procedures to all necessary department teams.
* Maintaining regular communication with Epic representatives, including participating in weekly project team meetings.
* Works with Epic representatives, SVMHS’ business partners, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline.
* Develops an understanding the clinical and operational needs to set the direction for the organization's workflows by attending site visits, workflow sessions, and other integrated sessions.
* May participate in the development of end-user training processes and/or curriculum content.
* Troubleshoots problems and questions from end users.
* Reviews the status of projects and issues on an ongoing basis with manager.
* Attends weekly meetings with team members to…