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Technical Support IT Support

Product Support Team Lead — Remote, Mentorship & Impact

Remote / Online - Candidates ideally in
Ledbury, Herefordshire, HR8, England, UK
Listing for: Pigment
Remote/Work from Home position
Listed on 2025-12-17
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A leading SaaS company seeks a team lead for their Product Support team in the UK. The role involves mentoring a team, setting performance expectations, and handling escalated customer support issues. The ideal candidate will have over 5 years of experience in technical support, strong analytical skills, and excellent communication abilities in English and a second European language. Competitive packages and a remote-friendly work environment are offered.
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