Sr Launch Program Manager

Apply for the Sr Launch Program Manager role at EBSCO Information Services
.

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs of end‑users worldwide. Headquartered in Ipswich, MA, we employ more than 2,700 people and offer hybrid or remote work models. Our mission is to transform lives by providing reliable and relevant information. We seek dynamic, creative individuals who will help us achieve this global, inclusive mission.

The Clinical Decisions Senior Program Manager is responsible for the launch programs for all Clinical Decisions products and services. This role is crucial to ensuring the success of our products and team members, focused on increased satisfaction, loyalty, and revenue. The role functions as a subject‑matter expert, working closely with all Clinical Decisions departments. This is a remote position that is U.S.‑based only (excluding U.S. territories).

• Partner with Marketing, Commercial Excellence, Product Management, Technology, Editorial, Legal, and external vendors to define launch tiers and requirements based on business impact.
• Develop and maintain launch plans, timelines, and readiness scorecards.
• Align launch goals with product strategy, market needs, and stakeholder expectations.
• Facilitate launch team meetings and manage launch deliverables to ensure visibility and identification and mitigation of risks.
• Act as spokesperson for launch initiatives to executive teams and external partners.
• Track and report on launch metrics and post‑launch success.
• Support training and enablement for Commercial Excellence team members.
• Continuously improve launch processes, templates, and tooling.

• 5–8 years of experience in program or project management, preferably in healthcare, technology, or publishing.
• Strong communication, facilitation, and stakeholder management skills.
• Familiarity with product lifecycle management and go‑to‑market strategies.
• Proficient with SDLC software (e.g., Rally, Microsoft TFS, Jira, etc.).

• Solid understanding of current authentication methods, search technologies, and approaches.
• SEO experience is a plus.
• Data, analytics, usage, and telemetry experience and knowledge is a plus.

USD $ – USD $ per year.