DevOps Engineer

About the Role

As a Staff Dev Ops Engineer at Ninja One, you are a key member of a smart, forward-thinking, and collaborative Dev Ops team. You will be responsible for the design, operation, and continuous improvement of Ninja One’s cloud infrastructure—ensuring performance, reliability, and security s role offers the opportunity to contribute at both a strategic and hands-on level, delivering robust infrastructure solutions while mentoring others and driving operational excellence.

You’ll collaborate with Development, QA, Security, and Corporate IT teams to ensure our platform remains secure, resilient, and performant. We’re a fast-paced and rapidly growing company, and this role is ideal for someone who thrives in highly technical environments and wants to shape the future of Dev Ops at scale.

We are a fast-paced growing company, you will ride the wave into the future of Dev Ops technology. Implementing CI/CD and creating platform as code across the Ninja One infrastructure landscape. Helping us pioneer new regions and enable us to grow revenue, through projects and efficiencies.

We are flexible on remote working from home, if you are located in the USA and reside in one of the following states
- CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA
. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

We hire the best software engineers, but experience in our stack can’t hurt:
Ninja One is built on Java
, Kotlin
, C++,
Golang and Postgres
; supporting millions of user endpoints and running as a scalable cloud service in AWS
. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.

• Innovative Infrastructure Solutions: Design, develop, and deploy secure, compliant infrastructure in AWS. Drive automation in infrastructure deployments while shaping the long-term technology strategy and planning.
• Build and Improve CI/CD Pipelines: Lead the development and maintenance of a cutting-edge CI/CD framework and quality ecosystem, integrating new testing and automation tools to streamline workflows.
• Establish Best Practices: Define and uphold best practices, procedures, and processes to ensure consistent, high-quality delivery.
• Lead Large-Scale Technical Projects: Take charge of delivering complex infrastructure projects, leveraging your expertise across all infrastructure technologies to ensure scalable and maintainable solutions.
• Monitor and Support Infrastructure: Proactively monitor infrastructure alerts and metrics, offering technical escalation points for production support both during business hours and after-hours.
• Provide Exceptional Service: Troubleshoot and support cloud infrastructure, infrastructure as code, monitoring systems, alerting, and lead root cause analysis efforts. Own assigned tasks and tickets, ensuring successful resolution.
• Other Duties as needed.

• 10+ years of experience working in a cloud-based Dev Ops environment, specifically AWS.
• Hands-on experience developing, securing, and operating highly automated and sophisticated cloud infrastructure solutions in AWS.
• Proficient with tools like AWS Cloud Formation, CDK, Terraform, and SSM Scripts for managing AWS entities and infrastructure automation.
• Comfortable with agile tools (Jira, Confluence, etc.), version control systems (Git, Bit Bucket), and deployment strategies for both iterative and continuous development.
• Deep understanding of CI/CD tools, with Circle
  
  CI experience being a plus.
• Experience in developing, deploying, and integrating software solutions seamlessly within cloud infrastructure.
• Expert in cloud operations, ensuring the scalability, reliability, and maintainability of cloud-native applications.
• Ability to coach and guide a team, fostering skill growth and career development.
• 7+ years of experience working with nix operating systems (Linux, MacOS, BSD-variants, IBM AIX).
• 5+ years of scripting experience with languages like Shell (bash, zsh, etc.), Go, Python, PERL, Tcl/Tk.
• 5+ years of experience in production environment monitoring, alerting, and managing change and configuration.
• 5+…