Solution Architect - Enterprise

Position Title:

Solution Architect - Enterprise

From Fivetran founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data‑driven.

As a Solution Architect in the Services team at Fivetran, you will specialize in facilitating the installation, configuration, and customization of Fivetran connectors, with a strong focus on our Connector SDK. You will leverage your expertise in Python development and data replication to empower customers to build and deploy custom connectors tailored to their unique data sources.

Working directly with customer stakeholders, you will define requirements, develop Python code, and guide the architecture and integration of solutions using the Connector SDK. You will provide hands‑on support, develop code samples, and troubleshoot issues related to custom connector development. This role requires a blend of customer interaction, technical proficiency, and software development skills.

An essential part of your role will be enabling customers to become self‑sufficient in building, testing, and maintaining custom connectors. You will create enablement materials, provide training, and offer guidance on best practices for using the Connector SDK.

You will collaborate with customer stakeholders and a wide range of internal teams, including Account Executives, Customer Success Managers, Sales Engineers, Customer Support Engineers, Product Managers, and Software Engineers. Your ability to communicate effectively with both technical and non‑technical audiences is crucial.

This is a full‑time, remote position based in India, requiring work hours aligned with the United States time zones.

• Fivetran
• Fivetran Connector SDK
• Python
• git
• On‑premise and cloud databases, including:
  • SAP HANA
  • Oracle
  • Microsoft SQL Server
  • IBM Db2
  • MySQL
  • PostgreSQL
• On‑premise and cloud data warehouses, including:
  • Snowflake
  • Big Query
  • Redshift
  • Databricks
• Operating systems, including:
  • Windows
  • Linux
  • Unix
• AWS, GCP or Azure environments and services

• As a member of our customer‑facing team, you will help customers implement and optimize Fivetran connectors, with a focus on custom connector development using the Connector SDK. Your responsibilities will include:
• Connector SDK Implementation:
  Lead customers in the design, development, and deployment of custom connectors using the Fivetran Connector SDK. This includes:
  • Developing Python code to extract data from various sources.
  • Guiding customers through the process of defining data schemas and handling data transformations.
  • Providing code reviews and best practices for connector development.
• Technical Guidance and Support:
  Provide expert‑level guidance and support to customers on the Connector SDK, including:
  • Troubleshooting issues related to custom connector development and deployment.
  • Optimizing connector performance and efficiency.
  • Developing and maintaining documentation, code samples, and training materials.
• Customer Enablement:
  Empower customers to become self‑sufficient in using the Connector SDK by:
  • Conducting training sessions and workshops on connector development.
  • Creating comprehensive documentation and tutorials.
  • Providing ongoing support and mentorship.
• Collaboration:
  
  Work closely with internal teams, including Product Management and Engineering, to:
  • Provide feedback on the Connector SDK and identify areas for improvement.
  • Contribute to the development of new features and enhancements.
  • Ensure seamless integration of custom connectors with the Fivetran platform.

• Experience:
  
  At least 3 years of experience in a customer‑facing role, with a focus on data integration solutions and software development.
• Python Proficiency:
  Strong proficiency in Python programming, with experience in data extraction, transformation, and loading (ETL) processes.
• Connector SDK Expertise:
  Experience with the Fivetran Connector SDK is highly desirable.
• Data Integration…