IManage Systems Analyst - Remote

Employer Industry: Legal Services

• Opportunity for remote work, providing flexibility in your work environment
• Excellent compensation and benefits package
• Chance to work with a premier law firm recognized nationally
• Supportive IT Department with a focus on best practices and continuous improvement
• Opportunity to engage in advanced troubleshooting and provide direct support to end users

• Install, configure, administer, maintain, document, and support the Firm’s Document Management System (DMS) technology, including iManage Work 10 and related tools
• Maintain best practices and analyze feature improvements within iManage, providing recommendations accordingly
• Perform recurring tasks to ensure a healthy and high-performance iManage environment
• Document, test, and deploy new releases of all iManage related software
• Provide advanced troubleshooting and direct end-user support for iManage and document-related issues

• Minimum of 2 years of hands-on iManage administration experience, including iManage Work 10 and RAVN
• At least 3 years of relevant experience in a medium or large law firm setting
• Detail-oriented with excellent written and oral communication skills
• Ability to manage project deadlines and work well under pressure in a fast-paced environment
• Experience with Microsoft 365 Enterprise applications

• Experience with automated reporting tools for document activity monitoring
• Strong problem-solving and customer service skills

#Legal Services #Remote Work #iManage #ITSupport #Career Opportunity

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