PMO Business Analyst

Why Play Station?

Play Station isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The Play Station family of products and services including PlayStation5, PlayStation4, PlayStation

VR, Play Station Plus , acclaimed Play Station software titles from Play Station Studios, and more.

Play Station also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The Play Station brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Staff Business Analyst
San Mateo, CA (hybrid)*

Join the Commercial Development team at Play Station and help shape the future of our Direct-to-Consumer businesses - Play Station Store and Play Station Direct! We’re looking for a seasoned Business Analyst to lead growth initiatives and deliver cutting‑edge technology capabilities. This role is perfect for someone who thrives in a fast-paced digital commerce environment and is passionate about using data, automation, AI, and experimentation to drive real impact.

In this role, you could:

• Advance our personalization capabilities to enhance player experiences.
• Drive a new subscription growth initiative from concept through delivery.
• Support internal teams by streamlining merchandising operations through automation and AI-driven solutions.

If you’re passionate about data-driven decision making and have a strong background in business analysis and digital commerce, we’d love to hear from you!

• Lead high-profile global projects, applying structured business analysis to deliver impactful solutions.
• Partner with product, engineering, data science, and business teams to define requirements, align outcomes, and ensure delivery.
• Apply data science, AI/ML, automation, and experimentation to drive personalization, subscription growth, and operational improvements.
• Mentor analysts, in business analysis and product development methodologies, champion responsible data practices, and encourage continuous learning across teams.
• Influence senior leaders with clear, data-informed recommendations that balance short-term needs with long-term strategies.
• Promote innovation and efficiency in areas such as payments, supply chain, finance systems, and emerging digital commerce.

• At least 12 years of experience in business analysis and product development within digital commerce or related fields.
• Proven ability to lead global workshops, manage multiple projects, and deliver measurable outcomes.
• Strong expertise in data-led decision making, experimentation, and analytics.
• Experience integrating AI/ML and automation into business solutions.
• Skilled communicator who can simplify sophisticated topics for diverse audiences.
• Comfortable working across regions, time zones, and cultures, with flexibility for international travel and varied working hours.
• Resilient and adaptable in ambiguous, fast-moving environments.

• Knowledge of eCommerce, payments, finance, and supply chains.
• Familiarity with digital content management and publishing.
• Awareness of governance and ethics in AI and data practices.
• Experience working in multicultural, international environments.

* Play Station offers a global hybrid office/remote working model—Flex Modes— which aims to combine the flexibility of remote working with the magic of in‑person collaboration. The model is built upon the principle of working together in‑person as work requires, with the freedom to work remotely otherwise. We will consider fully remote candidates who are able to come in for ‘Moments that Matter’.

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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in…