Salesforce Functional Lead

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Our client is a leading provider of Salesforce solutions for public sector organizations, delivering large‑scale, impactful technology projects. They focus on designing scalable and sustainable solutions that optimize business processes, improve efficiency, and ensure compliance with federal standards.

We are seeking an experienced Salesforce Functional Lead to guide end‑to‑end solution design, requirement analysis, and functional delivery for Salesforce implementations across public sector programs. The ideal candidate will work closely with clients, business analysts, developers, architects, and QA teams to ensure business needs are accurately captured and translated into actionable, compliant, and sustainable Salesforce solutions. This is a remote position, with candidates required to reside in the DC, Maryland, or Virginia (DMV) area to support occasional in‑person client and team engagements.

• Competitive salary: $130,000 – $150,000 per year
• 401(k) with matching
• Health insurance
• Paid time off
• Flexible remote work

• U.S. Citizenship required and eligibility to obtain and maintain a federal security clearance
• Bachelor’s degree required
• 5–8+ years of Salesforce functional consulting experience, preferably on enterprise or multi‑org implementations
• 2+ years leading functional teams or owning functional designs on complex Salesforce programs
• Hands‑on experience with Salesforce configuration:
  Objects, Flows, Reports/Dashboards, Profiles/Permissions, Record Types, Page Layouts
• Ability to translate requirements into actionable, testable user stories
• Experience in Agile delivery environments
• Excellent communication, facilitation, and documentation skills

• Experience with Public Sector Solutions (PSS), Experience Cloud, and Omni Studio
• Experience supporting public sector or federal programs
• Experience with IL4/IL5, DoD, or DHS environments
• Experience on multi‑vendor/blended federal programs
• Salesforce certifications such as Business Analyst, Service Cloud Consultant, Omni Studio Consultant, Public Sector Solutions Accredited Professional, Sharing & Visibility Designer
• Strong understanding of declarative automation and data modeling

• Serve as the primary functional point of contact for Salesforce project delivery
• Lead discovery sessions, requirements workshops, and business process reviews
• Translate business needs into epics, features, and user stories with clear acceptance criteria
• Collaborate with architects to ensure alignment between functional and technical design
• Guide Salesforce configuration strategy using Flows, Objects, Reports, and other declarative tools
• Support backlog refinement, sprint planning, and release readiness
• Work with Product Owners to prioritize features based on business value
• Validate functional design through walkthroughs, prototypes, and UAT sessions
• Support change management, end‑user training, and adoption activities
• Ensure compliance with federal standards, including Section 508, FedRAMP, and security policies

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Business Development and Sales
Industries:
Human Resources Services